Location: Baltimore, Maryland
Internal Number: 108727-en_US
The Johns Hopkins Medicine Simulation Center (JHMSC) is dedicated to supporting the growing use of simulation methodologies throughout medical education and professional practice. It provides consultative and supportive services for curriculum development, innovative instructional strategies, assessment methods, and faculty development in simulations for Johns Hopkins University School of Medicine (JHUSOM) and the Johns Hopkins Hospital (JHH) as well as other Johns Hopkins Health System (JHHS) and Johns Hopkins entities (Bayview Medical Center, School of Nursing, etc.) and external clients. The JHMSC has a special interest in resuscitation, crisis resource management, and simulation-based research. In an effort to advance the science of medical education and patient safety, simulations are conducted within the JHMSC and in the clinical environment (in situ).
We are seeking a Simulation Operations Specialist who will provide program support for the Simulation Centers Operations Team. The Simulation Operations Specialist reports to the Lead Simulation Operations Specialist and works closely with other Operations team members, JHMSC staff and casual employees, faculty, learners, and internal and external clients to ensure smooth operations of JHMSC activities.
Specific Duties & Responsibilities
- Serves as the operator by running pre-developed scenarios with users.
- Creates moulage according to users specifications.
- Manages room set-up and clean-up for clinical simulations and debriefings; accountable for having the room props, equipment, and other resources prepared for the scheduled simulation activity.
- Works closely with staff and faculty to ensure the smooth operation educational activities.
- Meets with potential users to identify resources, including but not limited to equipment, supplies, and space needed to accommodate requests.
- Coordinates equipment transport and support for in situ events as needed.
- Maintains a working knowledge of simulation theories and methodologies.
- Conducts routine inventory updates, requests additional supplies or equipment.
- Understands the use and operation of different simulator technologies ranging from anatomic models and task trainers to screen-based simulation to full-body patient simulators and virtual reality surgical simulators.
- Maintains knowledge and basic troubleshooting for complex computer-based multimedia systems and their components.
- Performs minor maintenance according to manufacturer's training and guidelines.
- Participates in technical training as necessary; attend conferences to stay current with simulation technology.
- Interfaces with the equipment manufacturers regarding equipment troubleshooting and systems problems; maintains record of repairs.
- Provides high-level training to faculty and other users as needed.
Special Knowledge, Skills, & Abilities
- Knowledge of health care-related clinical patient care.
- Customer service orientation and strong customer service skills.
- Strong technical and computer skills.
- Experience in an academic health system.
- Strong interpersonal skills.
- Highly organized and self-directed.
- Strong organizational skills.
- Excellent verbal and written communication skills.
- Demonstrated ability to work with diverse stakeholders to solve problems.
- Demonstrated ability to maintain confidentiality and display diplomacy.
- Able to work on multiple tasks and projects concurrently with frequent interruptions.
- Requires the analytical skills necessary to resolve problems requiring a professional level of knowledge in simulation and education.
- Strong customer service and problem-solving skills in working with various healthcare providers from different program levels.
- Must be able to work in a stationary position.
- Must be able to move inside the workspace to access equipment and traverse between different workspaces to support simulation activities or perform other duties.
- Must be able to operate, prepare, inspect, and repair equipment.
- Must be able to position self to maintain equipment.
- Must be able to lift materials weighing up to 40 pounds to and from overhead locations.
- Must be able to push/pull equipment up to 100 lbs.
- Must be able to kneel/bend to retrieve and move materials.
- High School diploma or graduation equivalent.
- One year of basic allied health, simulation, or relevant experience.
- EMT, CNA, or other similar allied-health related certification.
- CPR certification.
Classified Title: Simulation Operations Specialist
Starting Salary Range: $19.25-$26.50-$33.70 HRLY (Commensurate with experience)
Employee group: Casual / On Call
Exempt Status: Non-Exempt
Location: School of Medicine Campus
Department name: SOM Admin Sim Ctr Simulation Center
Personnel area: School of Medicine
The referenced salary range is based on Johns Hopkins University's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://hr.jhu.edu/benefits-worklife/
Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines:
JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.
**Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.
The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.
The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion.
Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
EEO is the Law
If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at email@example.com. For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit accessibility.jhu.edu.
Johns Hopkins has mandated COVID-19 and influenza vaccines, as applicable. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. For additional information, applicants for SOM positions should visit https://www.hopkinsmedicine.org/coronavirus/covid-19-vaccine/ and all other JHU applicants should visit https://covidinfo.jhu.edu/health-safety/covid-vaccination-information/.
The following additional provisions may apply, depending on campus. Your recruiter will advise accordingly.
The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.
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