Career Center
Baltimore, Maryland
Posted: 03-Mar-23
Location: Baltimore, Maryland
Salary: Open
Internal Number: 108101-en_US
Development and Alumni Relations (DAR) supports Johns Hopkins focus on research, teaching, and patient care, and its role as a national and global leader in higher education. We create and foster enduring relationships that result in advocacy and philanthropic support for Johns Hopkins University & Medicinestrengthening the institution through partnerships with donors, alumni, volunteer leaders, faculty, students, staff, and patients.
The Development Coordinator in the Office of Annual Giving (OAG) at Johns Hopkins University reports to the Director of Annual Giving & Digital Strategy.
Fast-paced and highly variable, this role is best suited for individuals with deft interpersonal skills and collaborative instincts, high adaptability and creativity, strong communicative abilities, and intellectual curiosity. The Development Coordinator will support projects and priorities that align with the institution's division-specific annual giving goals, focusing on donor, alumni, and constituent customer service. This role must balance competing priorities, and is an adept project manager.
The Office of Annual Giving is a growing team that currently consists of fifteen colleagues who provide annual giving services to the nine schools of the university, various departments of Johns Hopkins Medicine, and several centers and institutes, totaling over 35 partners. These annual giving services include developing comprehensive and integrated direct-response solicitation strategies optimal for each unit.
- Work closely with OAG colleagues on fundraising project plans, marketing strategies, and divisional goals.
- Provide scheduling assistance and calendar oversight for the Director and other members of the OAG team.
- Assist members of the OAG team in managing project deadlines and deliverables, and following up with team members on outstanding tasks.
- Assist with monitoring the success of each solicitation by using the JHAS CRM and key reporting tools including Tableau and Business Intelligence.
- Assist with the reporting of progress to each program on a monthly basis and offer suggestions to achieve goals.
- Support phonathon program by managing next day pledge cycle, customer service support, and other needs as they arise.
- Attend meetings with liaison team to discuss strategies and benchmarks for fall and spring solicitation cycles.
- Review gift reports and other data ensure conformity with organizational guidelines and make appropriate changes to support data integrity.
- Work with other members of the OAG team to provide coverage on responsibilities such as gift processing, customer service, data updates, and more.
- Partner with OAG colleagues and assist with reporting and data spreadsheet projects to devise improved planning and tracking procedures.
- Assist the Data Analytics team with managing daily suppressions and appeal codes.
- Other duties as assigned by the Director.
Minimum Qualifications
- High School Diploma or graduation equivalent.
- Three years related administrative experience.
- Additional education may substitute for required experience, to the extent permitted by the JHU equivalency formula.
Preferred Qualifications
- Bachelors Degree.
- Comfortable working in a complex, multi-divisional, results-oriented, fast environment.
- Ability to meet deadlines, establish priorities, set objectives, and achieve goals.
- Strong organizational skills and sound judgment around prioritizing many and sometimes competing obligations.
- Outstanding interpersonal skills with the ability to listen and respond appropriately to donor and staff inquiries and concerns.
- Excellent computer skills (Word, Excel, PowerPoint) and ability to learn new software as needed.
- Thrive in high-energy environments that often have short deadlines and shifting priorities.
- Have the ability to work independently as well as on a team.
- Ability to provide solid customer service while understanding the boundaries around confidentiality and protected patient information.
- Strong organizational and prioritizing skills with the ability to stay calm under pressure when handling multiple tasks.
All applicants are expected to uphold the university's core values, including diversity and inclusion. All staff treats people with dignity and respect by being fair and consistent. We demonstrate an open-minded approach to understanding people regardless of their race, gender, age, national origin, religion, ethnicity, disability status or other characteristics. We show respect for the beliefs and traditions of others; encourage and promote practices that support cultural diversity; and discourage behaviors or rules that may be perceived as unfair, biased, or critical toward people with certain backgrounds.
Classified Title: Development Coordinator
Working Title: Development Coordinator
Role/Level/Range: ATO 37.5/02/OE
Starting Salary Range: Min: $17.97 - Midpoint: $25.30 - Maximum $32.60
Employee group: Full Time
Schedule: Monday-Friday 8;30 am - 5:00 pm
Exempt Status: Non-Exempt
Location: Homewood Campus
Department name: 10001634-Annual Giving
Personnel area: University Administration
Total Rewards
The referenced salary range is based on Johns Hopkins University's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://hr.jhu.edu/benefits-worklife/
Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines:
JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.
**Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.
The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.
The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion.
Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
EEO is the Law
Learn more:
https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
Accommodation Information
If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit accessibility.jhu.edu.
Johns Hopkins has mandated COVID-19 and influenza vaccines, as applicable. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. For additional information, applicants for SOM positions should visit https://www.hopkinsmedicine.org/coronavirus/covid-19-vaccine/ and all other JHU applicants should visit https://covidinfo.jhu.edu/health-safety/covid-vaccination-information/.
The following additional provisions may apply, depending on campus. Your recruiter will advise accordingly.
The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.
Note: Job Postings are updated daily and remain online until filled.
