Germantown - Silver Spring, Maryland
Location: Baltimore, Maryland
Internal Number: 102176-en_US
JHU Carey Business School is seeking a dynamic and energetic Assistant Director Admissions to recruit graduate business students for one or more programs across our portfolio. This position is located at our Baltimore Harbor East campus. Candidates interested in working from the Washington DC office should apply separately to the posting specifying the Washington based position. Both roles are hybrid, spending some time working remotely and the balance of time working from the office in addition to traveling for recruiting events.
The Assistant Director position supports the enrollment efforts of the AACSB accredited Johns Hopkins Carey Business School by serving as a recruiter for an assigned set of part-time and/or full-time programs. Carey offers a full-time MBA, part-time/online MBA, and numerous Master of Science and certificate programs. Recruitment activities include one-on-one correspondence with prospective students, conducting in-person and online information sessions, assisting with campus visit sessions, and guiding prospective students from inquiry through application. The position works as a part of the Admissions Office team and collaborates with Academic Programs, Student Affairs, and Career Development to ensure prospective students have the information they need at every stage of the admissions process. This position requires professionalism, strong communication skills, a team-oriented approach, and a solid understanding of prospect management in a fast-paced higher education consultative sales environment. Some evening and weekend work is required. The assistant director must be willing and able to travel domestically as well as internationally, if needed. Exact travel responsibility dependent on assigned programs and territory.
Specific Duties & Responsibilities
- Effectively communicate the value of graduate business education, the Johns Hopkins Carey Business School, and individual programs to a diverse population of prospective students based on students' individual backgrounds, interests, and needs.
- Maintain up-to-date knowledge on all Carey Business School credit-bearing programs and application procedures.
- Communicate with prospective students through in-person meetings, e-mail, text messaging, video and telephone conversations, and other emerging technologies.
- Utilize CRM (Slate) and other related technologies to track communication with applicants, summarize meetings, plan and host events, and send targeted e-mail and text messages.
- Develop and implement an annual recruitment plan for assigned programs and populations of students.
- Present information and serve as a representative of Carey Business School at virtual, on-campus, and off-campus events, including but not limited to, open house programs, information sessions, MBA and graduate school fairs, and one-on-one meetings/interviews.
- Domestic travel required. International travel possible. Exact travel responsibility dependent on assigned programs and geographic territory. Typically, maximum of 4-6 partial weeks from July through November and 3-5 partial weeks January through May.
- Assist prospective students with the application process.
- Assist the enrollment management team with the development and implementation of yield events both on-campus and off-campus.
- Work collaboratively with colleagues in the Office of Admissions as well as faculty, staff, and administration in addressing outreach and recruitment challenges and opportunities.
- Work with the Office of Marketing and Communications to ideate marketing/recruitment of Carey programs, as necessary.
- Provide data and reports in support of evaluating recruitment strategies.
- Interview student applicants (when necessary based on program), review application files, and recommend acceptance or denial based upon established admissions criteria and holistic read.
- Make scholarship recommendations.
Special Knowledge, Skills, & Abilities
- Excellent sales ability; must be able to recruit in highly competitive market.
- Requires a high degree of professionalism.
- Knowledge of higher education student recruitment events, especially at the graduate level.
- Knowledge of emerging technologies to support admissions and student recruitment.
- Exceptional public speaking, verbal, and written communication skills; with the ability to communicate professionally and effectively at all organizational levels, and with diverse ethnic, cultural, and socio-economic constituents.
- Strong customer service skills.
- Appreciation for the value of diversity in an educational setting and application review in a holistic admissions environment.
- Ability to work collaboratively and build solid working relationships with the admissions team, faculty, staff, administration, and outside corporate partners.
- Proven ability to assess priorities, with the ability to respond quickly to changing needs and to balance competing responsibilities.
- Must understand how data is used to manage the prospect funnel from inquiry through enrolled student.
- Strong organizational, administrative and problem-solving skills.
- Strong attention to details.
- Ability to work independently, both on- and off-site.
- Ability to travel domestically.
- Evening and/or weekend work required.
- Bachelor's Degree.
- One year related experience.
- Additional education may substitute for experience to the extent permitted by the JHU equivalency formula.
*Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.
- Demonstrated track record in meeting sales goals in an educational or other related environment.
- Proven track record of successful diversity recruiting strongly preferred.
- Master's degree from a regionally accredited college or university strongly preferred.
- 3-5 years of related experience in higher education student recruitment and admissions preferred. Consideration for backgrounds in both non-profit and/or for-profit higher education.
- Previous experience with Slate or other student application and CRM platforms preferred.
Classified Title: Admissions Officer
Working Title: Assistant Director Admissions
Starting Salary Range: $46,560-$64,100 Annually (Commensurate with experience)
Employee group: Full Time
Schedule: Monday-Friday 8:30-5 with some evening and weekends to attend recruiting events
Exempt Status: Exempt
Location: Hybrid/JH at Harbor East
Department name: Admissions
Personnel area: Carey Business School
Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines:
JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.
**Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.
The successful candidate(s) for this position will be subject to a pre-employment background check.
The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion.
Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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