Location: Baltimore, Maryland
Internal Number: 103016-en_US
We are seeking a Dining Services Supervisor who will provide day-to-day management support and overall direction to the hourly team members for dining operations. Responsibilities include oversight of menu signage, training programs, food safety, production and presentation of food, inventory management and cost control, adherence to local, state and national food sanitation regulations, and proper use of necessary kitchen equipment.
This position reports to the location manager and shares the commitment to create an environment that enhances the dining experience of Hopkins students and supports the academic mission of the University. This position will also participate in team meetings and planning efforts to ensure we maintain the highest level of service and quality for Johns Hopkins University students
Specific Duties & Responsibilities
- Work with hourly team members to ensure adherence to schedules so there is no disruption in service and to limit overtime labor.
- Collaborate with the dining team to develop opening schedule and operations calendar.
- Make recommendations for discipline to the location manager.
- Ensure compliance with food standards and presentation via recipes, and food production sheets in collaboration with the culinary team and location manager.
- Ensure all sanitation and safety regulations are being followed in collaboration with the Safety and Sanitation Manager.
- Ensure opening and closing duties are completed daily.
- Coordinate with service contractors for all equipment needs of the location.
- Builds and maintains strong professional relationships with students, and dining team members.
- Ensures show quality standards are maintained at all times.
- Support management for all openings of main dining operations as well as opening of new projects.
Special Knowledge, Skills & Abilities
- Demonstrated ability to work in a fast-paced environment which requires a high level of independent thinking, integrity, attention to detail and flexibility.
- Demonstrated use of Microsoft Office Suite and the ability to learn new software packages to include BlackBoard Transact, Sequoia Retail Software, online software suites and advanced knowledge of related technologies.
- Self-directed, able to establish timelines and complete assigned tasks with minimal supervision. Excellent written and oral communications skills, including the ability to articulate issues clearly to a diverse audience.
- Demonstrated commitment and ability to practice open and effective communications with students; University faculty, staff and administration; contractor partners and external groups to build and maintain collaborative relationships.
- Demonstrated ability to manage a complex workload, prioritize tasks, and use good judgment in providing services based on goals.
- High School Diploma or graduation equivalent required.
- Three (3) years related experience required. Experience should include previous experience in a foodservice operation in a supervisory role or higher with a preference in collegiate dining, managing the service and repair of foodservice facilities and equipment and working in a contract management environment.
- Current ServSafe certification or the ability to be certified within three months of employment.
- Associates Degree preferred.
- Additional education can substitute for experience to the extent permitted by the JHU Equivalency Formula.
Classified Title: Dining Services Coordinator
Working Title: Dining Services Supervisor
Role/Level/Range: ATO 37.5/02/OE
Starting Salary Range: $17.95 - $25.30 -$32.60 per hour (commensurate with experience)
Employee group: Full Time
Schedule: Rotating, nights and weekends included
Exempt Status: Non-Exempt
Location: 01-MD:Homewood Campus
Department name: 60011132-Hopkins Dining
Personnel area: University Student Services
The referenced salary range is based on Johns Hopkins University's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://hr.jhu.edu/benefits-worklife/
Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines:
JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.
**Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.
The successful candidate(s) for this position will be subject to a pre-employment background check.
The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion.
Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
EEO is the Law
If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at email@example.com. For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit accessibility.jhu.edu.
Johns Hopkins has mandated COVID-19 and influenza vaccines, as applicable. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. For additional information, applicants for SOM positions should visit https://www.hopkinsmedicine.org/coronavirus/covid-19-vaccine/ and all other JHU applicants should visit https://covidinfo.jhu.edu/health-safety/covid-vaccination-information/.
The following additional provisions may apply, depending on campus. Your recruiter will advise accordingly.
The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.
Note: Job Postings are updated daily and remain online until filled.