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Multimedia Technician

Johns Hopkins University

Details

Posted: 23-Jun-22

Location: Baltimore, Maryland

Salary: Open

Internal Number: 89052-en_US

General summary/purpose:

Under the supervision of the Multimedia Systems Manager this position is responsible for providing technical and operational support for the field of multimedia, audiovisual recording, editing, and distribution, digital media, and video conferencing. Being mentored by the Multimedia Specialist, this position will be responsible for set up, support, and operation of all classroom instructional technology equipment. This position will also provide support for A/V events on the Homewood Campus. This position may require working hours of 12pm to 8pm during weekdays. Occasional extended weekend hours will be required.

Specific duties & responsibilities:

35% - Classroom Instructional Technology Support

Respond and resolve classroom technology related calls

Perform preventive maintenance on classroom equipment

Set up requested multimedia equipment for classes

Provide instructions to faculty, staff, students, and visiting lecturers on equipment operation in the classrooms.

30% - Event AV Support

Deliver, set up, and operate A/V equipment for events on the Homewood campus

Properly check out and check in equipment

Meet with customers prior to the events to provide instructions and perform a test run.

20% - Support Multimedia Equipment

Maintain, upgrade, repair, and install digital/analog audiovisual systems for all general pooled classrooms

Maintain, upgrade, repair, and install AV/Multimedia equipment for departmental and conference rooms by request

Keep track of multimedia equipment life cycle and replace when needed.

10% - Multimedia Recordings and Video Editing

Set up and assist with Panopto lecture capture

Video and audio record events when requested. Process and deliver the recording and trouble shoot issues contacting vendors when needed.

5% - Relationship Management

Work with faculty, staff, and students to understand their needs regarding technology in classrooms and relay those needs to the KIT-CATS team.

Special knowledge, skills, and abilities:

Advanced knowledge of audiovisual and instructional equipment, digital media formats, and streaming media.

Knowledge of Microsoft Office, Panopto Lecture capture, Zoom Video Conferencing, Crestron, PC, MAC. Knowledge of low and high voltage electrical systems (NEC). Needs to be: Well organized, reliable, able to work as part of a team while also being a motivated self-starter, able to work independently. Must pay attention to detail and have good customer service as well as a positive work ethic, ability to work occasional evening and weekend hours.

Technical qualifications or specialized certifications:

CTS (Certified technology Specialist) certification is a plus.

Any specific physical requirements for the job:

Must be able to lift up to 50 lbs,.and able to work at height to 20ft.

Minimum Qualifications

High School Diploma or graduation equivalent

Four years related experience

Additional education may substitute for required experience, to the extent permitted by the JHU equivalency formula

Preferred Qualifications
Bachelor's degree in an audiovisual/multimedia or related field preferred.

Classified Title: Multimedia Technician
Working Title: Multimedia Technician
Role/Level/Range: ATO 37.5/02/OF
Starting Salary Range: Commensurate with experience
Employee group: Full Time
Schedule: As Scheduled
Exempt Status: Non-Exempt
Location: 01-MD:Homewood Campus
Department name: 10001346-Dean Office of
Personnel area: School of Arts & Sciences

The successful candidate(s) for this position will be subject to a pre-employment background check.

If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711.

Johns Hopkins has mandated COVID-19 and influenza vaccines, as applicable. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. For additional information, applicants for SOM positions should visit https://www.hopkinsmedicine.org/coronavirus/covid-19-vaccine/ and all other JHU applicants should visit https://covidinfo.jhu.edu/health-safety/covid-vaccination-information/.

The following additional provisions may apply, depending on campus. Your recruiter will advise accordingly.

The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

Note: Job Postings are updated daily and remain online until filled.

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

EEO is the Law
Learn more:
https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

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About Johns Hopkins University

Johns Hopkins University remains committed to its founding principle, that education for all students should be grounded in exploration and discovery. Hopkins students are challenged not just to learn but also to advance learning itself. Critical thinking, problem solving, creativity, and entrepreneurship are all encouraged and nourished in this unique educational environment. After more than 130 years, Johns Hopkins remains a world leader in both teaching and research. Faculty members and their research colleagues at the university's Applied Physics Laboratory have each year since 1979 won Johns Hopkins more federal research and development funding than any other university. The university has nine academic divisions and campuses throughout the Baltimore-Washington area. The Krieger School of Arts and Sciences, the Whiting School of Engineering, the School of Education and the Carey Business School are based at the Homewood campus in northern Baltimore. The schools of Medicine, Public Health, and Nursing share a campus in east Baltimore with The Johns Hopkins Hospital. The Peabody Institute, a leading professional school of music, is located on Mount Vernon Place in downtown Bal...timore. The Paul H. Nitze School of Advanced International Studies is located in Washington's Dupont Circle area.

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