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Academic Program Administrator

Johns Hopkins University

Details

Posted: 22-Jun-22

Location: Baltimore, Maryland

Salary: Open

Internal Number: 88717-en_US

The Department of Earth and Planetary Sciences is seeking an Academic Program Administrator who oversees daily administration of a complex academic program. In addition to carrying financial, data, website content management and event planning tasks, the position:

Manages and actively participates in strategic planning
Assists in student recruitment and marketing; extensively collaborates with students and faculty
Triages sensitive student issues; and coordinates the admissions process
Incumbent must have a working understanding of course content, objectives and prerequisites

Specific Duties & Responsibilities:

Graduate Program & Admissions

Oversee the admissions process, including corresponding in writing and orally with applicants and faculty; receiving and processing applications in the online system Apply Yourself; managing documents in student systems; preparing spreadsheets of information and rankings;, preparing offer packets and enrollment for accepted applicants.
Create, edit, and design information sessions, including developing and producing information packets and materials.
Supplying admission data and make recommendations to faculty and administrators concerning admissions process, including but not limited to criteria, thresholds, and timeline.
Maintain working knowledge of OIS policy and procedures in order to provide quality advice to faculty and international students on documents, application process, and maintaining statuses.
Design, organize and implement all student orientations, and manage any changes to the necessary sessions.
Independently handling sensitive student issues and concerns and understanding when to escalate to administrator and chair.
Work closely with Chairman, Administrator and Faculty in establishing program course schedules using online course scheduling program, marketing materials and brochures, which requires planning and coordination with internal and external individuals as well as knowledge and understanding of academic program trends, activities, goals and objectives.
Develop and implement processes, procedures and systems for the program; as well as overseeing and maintaining course scheduling, faculty, student and other appointee payroll processing.
Schedule thesis presentations, DQE, and GBO exams; prepare graduate board paperwork, graduation/degree lists, and other duties as assigned.
Ensure student records are maintained as confidential.
Interact with student-related administrative offices, Academic Affairs, Registrar's Office, Dean's Office, Financial Aid Office, OIS, Student Affairs, Student Employment Services, and Career Center.
Work with International Student Office on student visa issues and concerns, ensuring appropriate resolution that maintains regulatory compliance.
Maintain all prospective, admitted student, and alumni information in database, ensuring information is entered accurately and maintained periodically and kept confidential.
Advise students on academic requirements. Serve as a resource to students and facilitate the resolution of student inquiries and problems.
Coordinate travel for all prospective students to visit department, which could include housing, tours, transportation, meals, and social events.
Produce reports for faculty and department Administrator as directed and work with admissions and student affairs offices in compiling data for standard and non-standard reports.
Ensure processing student ISRs and eforms are completed and financial aid is processed timely and work with administrator and faculty concerning budget information for payroll and DGAs each semester.
Maintain operating manuals, including the E&PS Student Handbook, ensuring they are accurate and up-to-date.
Participate in KSAS academic coordinator and academic meetings and serve as requested on committees to improve academic-related policy and processes.
Make sound/informed recommendations to the Administrator, Chair, Department Graduate Faculty, and appropriate committees regarding admissions and academic policies and procedures, and other areas of responsibility.
Ensure that DUS have pertinent information concerning Open Houses and Undergraduate Curriculum Committee has complete information in curriculum and admissions processes.
Manage and implement student events as needed
Other projects as assigned.

Department Appointments/Payroll and Other Department Responsibilities

Serve as Departmental Liaison for all academic appointments.
Prepare and monitor faculty/postdoc appointment documents; provide support for faculty promotion committees.
Assist Administrator with Faculty and Postdoctoral Search Committees, including correspondence, travel arrangements, etc.
Ensure appointee has point of contact in OIS concerning visa issues and most up to date information concerning policies
Process Department Payroll including New Hires, ISRs and eforms.
Communicate formally and informally, for purposes of sharing information and resolving problems, with the Registrar's Office, Financial Aid Office, Graduate Board, Graduate Admissions, KSAS Office of Academic Affairs, Office of International Services, Student Employment Services, Career Center, Shared Services, KSAS Dean's Office, department faculty, JHU department academic coordinators, current and prospective students, and alumni.

Department Marketing & Student Recruitment

Make recommendations concerning marketing and outreach initiatives.
Attend conferences/seminars for recruitment of graduate students.
Collaborate in the development of processes for student recruitment and marketing efforts for the academic program, which includes but is not limited to drafting or creating simple/routine announcements, advertisements, postings, and flyers; and creating agendas and timelines for faculty expectations.
Contribute articles for and assist in the production of the department semi-yearly newsletter by proofreading and reviewing for edits and corrections and also improve the content and presentation of the newsletter.

Minimum Qualifications (Mandatory):

Bachelor's Degree.
Three years progressively responsible experience in program administration in an academic environment.
Additional education may substitute for required experience and additional experience may substitute for required education to the extent permitted by the JHU equivalency formula to the extent permitted by the JHU equivalency formula.*

* JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience.  Additional related experience may substitute for the required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.

** Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.

Special Knowledge, Skills & Abilities:

Proficient in MS Word and Excel.

Excellent written and oral communication skills.
Strong organizational, administrative, project management, and problem solving skills.
Ability to manage and track large amounts of sensitive and diverse data.
Ability to prioritize ongoing competing short- and long-term deadline.
Ability to work with minimal supervision and use independent judgement to make important and critical decisions in a wide variety of situations, frequently in the absence of clearly defined procedures
Ability to maintain confidential and sensitive information.
Knowledge of JHU organizational structure, processes and university policy and procedures. Incumbent must be able to adapt to changing situation and function as a team player.

Classified Title: Academic Program Administrator
Role/Level/Range: ACRP/03/MC
Starting Salary Range: Commensurate with experience
Employee group: Full Time
Schedule: M-F 8:30 am - 5:00 pm
Exempt Status: Exempt
Location: Homewood Campus
Department name: Earth and Planetary Science
Personnel area: School of Arts & Sciences

The successful candidate(s) for this position will be subject to a pre-employment background check.

If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711.

Johns Hopkins has mandated COVID-19 and influenza vaccines, as applicable. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. For additional information, applicants for SOM positions should visit https://www.hopkinsmedicine.org/coronavirus/covid-19-vaccine/ and all other JHU applicants should visit https://covidinfo.jhu.edu/health-safety/covid-vaccination-information/.

The following additional provisions may apply, depending on campus. Your recruiter will advise accordingly.

The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

Note: Job Postings are updated daily and remain online until filled.

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

EEO is the Law
Learn more:
https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

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About Johns Hopkins University

Johns Hopkins University remains committed to its founding principle, that education for all students should be grounded in exploration and discovery. Hopkins students are challenged not just to learn but also to advance learning itself. Critical thinking, problem solving, creativity, and entrepreneurship are all encouraged and nourished in this unique educational environment. After more than 130 years, Johns Hopkins remains a world leader in both teaching and research. Faculty members and their research colleagues at the university's Applied Physics Laboratory have each year since 1979 won Johns Hopkins more federal research and development funding than any other university. The university has nine academic divisions and campuses throughout the Baltimore-Washington area. The Krieger School of Arts and Sciences, the Whiting School of Engineering, the School of Education and the Carey Business School are based at the Homewood campus in northern Baltimore. The schools of Medicine, Public Health, and Nursing share a campus in east Baltimore with The Johns Hopkins Hospital. The Peabody Institute, a leading professional school of music, is located on Mount Vernon Place in downtown Bal...timore. The Paul H. Nitze School of Advanced International Studies is located in Washington's Dupont Circle area.

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