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Administrative Assistant II

Towson University

Details

Posted: 14-Jun-22

Location: Towson, Maryland

Employment Type:

Full-time

Organization Type:

Higher Education Institution

Internal Number: 220000GE

Job Summary

Towson University (TU) is one of the nation’s top 100 public universities. Located north of Baltimore, TU currently enrolls over 22,000 students and is the second-largest university in the prestigious University System of Maryland. Towson University values diversity and fosters a climate that is grounded in respect and inclusion to cultivate the intellectual and personal growth of the entire university community.

Under general supervision, provide complex administrative support to the Physician Assistant (PA) Studies Program in the College of Health Professions. This position requires the development of comprehensive knowledge of tasks involving travel reimbursement, basic supply requisitioning, meetings/events organization, as well as the general oversight of multiple priorities in a fast-paced work environment. Employee will acquire basic awareness of the programmatic requirements and work will be accomplished in collaboration with the Program Director and Program Specialist.

Responsibilities and Duties

Provide excellent customer service including answering phones and responding to program inquiries. Triage students, faculty, and visitor needs within the PA Program, providing basic information based on Program requirements, college and university policies and procedures. Screen calls for the Program Director, faculty, and Program Specialist, making appropriate referrals to faculty and staff. Edits, formats, and revises a variety of documents and materials; proofreads for grammatical and content accuracy; produces reports and tables; edits and prepares draft documents for final copy, including edits from multiple reviewers; formats according to university branding guidelines; and maintains private and confidential records and communications. Handle incoming/outgoing correspondence and draft routine correspondence of a general and non-technical nature to stakeholders. Edit Program Director’s confidential correspondence as requested. Manage the Program Director’s calendar. Assist with printing, filing, organizing and maintain files for multiple purposes, including personnel, student, budget/purchasing reports, inventory, and ARC-PA accreditation. Review and approve travel expense reports. Assist with coordinating meetings and events for the program (location, food, parking, RSVPs, etc.). Attend meetings as requested for sign-in support, minute taking, and general trouble shooting. Compile materials for meetings and track meeting follow-up data (i.e. minutes) as needed. Provide support to the Program Specialist and Director in building and maintaining of semesterly class schedule, including inputting classes into CLSS, and managing room reservations. Assist with marketing efforts (prepare electronic and hard copy mailing), recruitment efforts, and serve back-up as Program website editor. Order supplies as needed for recruitment, preceptor retention, and programmatic needs. Support the program with other administrative duties as needed.

Qualifications and Skills

High school diploma or equivalent.
Three years of experience providing administrative support.
The selected candidate must have good time management and work prioritization skills, the ability to multi-task, and superior customer service over the phone, via email, and in-person.
Applicants must have proficient computer skills in Microsoft Office and the ability to learn TU systems (PeopleSoft, Taleo, etc.).
Effective communication style and ability to defuse stress is required in the department's busy office setting.

Except for qualifications established by law, additional related experience and formal education in which one has gained the knowledge, skills, and abilities required for full performance of the work of the job class may be substituted for the education or experience requirement on a year-for-year basis with 30 college credits being equivalent to one year of experience.

Salary and Benefits

$37,863 annually and full University benefits that include annual leave, up to 14 holidays, personal and sick days; excellent health, life, and retirement plans; and tuition remission. Applicants with TU or USM service may receive salary credit. To learn more about our benefits, click here. TU also offers a variety of great perks and discounts, which can be found here.

If you are motivated, innovative and team-oriented, we would love to hear from you.
For consideration, please submit a cover letter and resume with your online application.
This position will be open for a minimum of 14 days.

The safety of our students, faculty, staff, and neighbors has been our top priority and the focus of every one of our decisions since the earliest days of the COVID-19 pandemic. The University System of Maryland (USM) has recently determined that mandating a COVID vaccine for all faculty, staff, and students at all schools in the USM is both a reasonable and necessary means of protecting our health and safety. As a prospective hire at TU, proof of your full COVID19 vaccination must be demonstrated before you begin employment with the University.

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About Towson University

The largest comprehensive university in the Baltimore area, Towson University is nationally recognized for its excellent programs in the arts and sciences, communications, business, health professions, education, fine arts and computer information systems. Located in suburban Towson, eight miles north of Baltimore, our beautifully landscaped, 328-acre setting offers a pleasant environment for study and a diverse campus life, as well as easy access to a wealth of university and community resources. Towson University's educational experience branches out to off-campus locations throughout Maryland, including a number of online options. Our many interdisciplinary partnerships with public and private organizations throughout Maryland provide opportunities for research, internships and jobs. Towson University is a founding member of the Coalition of Urban and Metropolitan Universities (CUMU).

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