Use this area to filter your search results. Each filter option allows for multiple selections.

Category
Type
Level
Education

Search Results: 209 Jobs

Save Agent

Sr. Clinical Program Coordinator

Johns Hopkins University

Baltimore, Maryland

Athletics Communications Director

Notre Dame of Maryland University

Baltimore, Maryland

NEW!

Business Project Coordinator

Johns Hopkins University

Baltimore, Maryland

NEW!

Assistant Director - Career Exploration and Development

Towson University

towson, Maryland

NEW!

Autism Program Supervisor

Towson University

Towson, Maryland

NEW!

Assistant Director Constituent Engagement

Johns Hopkins University

Baltimore, Maryland

NEW!

Cash Management Consultant

Johns Hopkins University

Baltimore, Maryland

NEW!

Full-Time Teacher

St. Ignatius Loyola Academy

Baltimore, Maryland

NEW!

Director, Center for Student Diversity

Towson University/Human Resources

Towson, Maryland

NEW!

Supply Chain Manager, Manufacturing and Construction

Greystar

Baltimore, Maryland

NEW!

Full-Time 7th & 8th Grade Spanish Teacher

St. Ignatius Loyola Academy

Baltimore, Maryland

NEW!

Nursing and Health Science Program Navigator

Anne Arundel Community College

Arnold, Maryland

NEW!

Pharmacy Technician

WALGREENS

Baltimore, Maryland

NEW!

Director of Operations (Community Health)

University of Maryland, Baltimore

Baltimore, Maryland

NEW!

Day at the Market Assistant

Johns Hopkins University

Baltimore, Maryland

Director of Living-Learning (Messina)

Loyola University Maryland

Baltimore, Maryland

Director of Graduate Admissions, Enrollment, and Communications

University of Maryland, Baltimore

Baltimore, Maryland

2023 Finance Summer Analyst Program (Baltimore)

Morgan Stanley

Baltimore, Maryland

Associate Director Contracts

Johns Hopkins University

Baltimore, Maryland

Auxiliary Services Business Office Operations Manager - (220000CK)

Towson University

Towson, Maryland

Pediatric Dentist - Baltimore

Dentistry for Children of Maryland

Baltimore, Maryland

Sr. Research Program Coordinator

Johns Hopkins University

Baltimore, Maryland

Digital Media Teacher

The Boys' Latin School of Maryland

Baltimore, Maryland

Veterinarian Wanted to Join our Multi-Doctor Practice | New Grad Friendly!

Linganore Veterinary Clinic

New Market, Maryland

Clinical Care Coordinator - Baltimore, MD

Optum

Baltimore, Maryland

Job Saved Save Job

Sr. Clinical Program Coordinator

Johns Hopkins University

Details

Posted: 19-Mar-22

Location: Baltimore, Maryland

Salary: Open

Internal Number: 79922-en_US

University Health Services (UHS) is a system of care which includes clinical (medical and psychiatric), billing, benefits, finance and administrative functions. Our mission is to provide high quality, readily accessible health services to all students, house staff, post-doctoral fellows and trainees, and their eligible dependents at the Johns Hopkins East Baltimore campus. UHS-Mental Health (MH) is seeking a Senior Clinical Program Coordinator to assist patients and health care providers while ensuring efficient and effective UHS-MH operations and smooth functioning day to day clinical office.

This position provides assistance to the UHS-MH program manager in addition to being a liaison between UHS-MH and various health care entities, directing the flow of UHS-MH patients to a variety of health care specialists while serving as a resource in the team environment. This position assists with coordinating patient flow, troubleshooting and resolving problems, as well as tracking and producing monthly utilization and productivity reports.

This role is a 1.0 FTE full-time staff position and reports to the UHS-MH program manager. The successful candidate, working collaboratively with the UHS-MH program manager, clinic nurse and the UHS nurse manager, will help create and maintain an environment of patient-focused care, anticipating and appropriately responding to UHS-MH patient population needs and ensuring the overall UHS-MH experience meets or exceeds standards of medical care.

Specific Duties & Responsibilities:

Student-Facing Responsibilities:

Professionally and efficiently handles incoming requests from patients and ensures that the issues are resolved promptly and thoroughly including prescription request orders
Promotes the goals of UHS-MH consistent with the UHS mission as outlined in the UHS mission statement
Assists with supporting physicians with insurance preauthorization processes by submitting necessary information as instructed by the physicians
Answers UHS-MH telephones, retrieves phone messages, provides routine information to callers, and refers patients to appropriate resources per UHS-MH policy and procedures
Follows up and tracks patient appointments to ensure continuity of care
Sends appropriate e-mail and/or phone call follow up correspondence regarding missed and no-showed appointments
Refers patients to appropriate resources/clinical areas
Assists with students in crisis, issues or concerns
Facilitates hospitalization or emergency room visit for learner/student when indicated
Coordinates and schedules follow-up care for patients including appointments, lab tests, specialty referrals, and other procedures as directed by providers

Systems Management & Reporting:

Works with UHS-MH Program Manager, UHS-MH Director, and UHS Clinic Manager and health care providers to establish policies and procedures where changes are needed
Meets on regular basis with UHS-MH Program Manager to update on operations and utilization/productivity, problem solving, and other issues as needed
Attends required team meetings for collaboration with UHS-MH staff
Follows UHS-MH policies and procedures as outlined in administrative meetings, internal documents, emails and memoranda and assists with the shaping and implementation of such policies as requested
Promptly reports all clinical issues that might affect our students and trainees to the UHS-MH Program Manager
Develops reports to track referral patterns, data regarding provider availability, appointment wait times, missed appointments, clinic utilization, and other as needed
Assures that policies, procedures and operations meet required HIPAA guidelines; assists with monitoring clinic compliance with quality assurance guidelines and making arrangements for implementation
Assists with issues related to patient complaints, issues with prescription requests/pharmacies, health care providers' concerns, and operational issues
Responds to and tracks all medical records requests
Assists with completing on call calendars
Assists with on call system management
Assists with managing provider templates
Distributes and collects satisfaction surveys; enters data and assists in preparing reports as directed by the UHS-MH Program manager

Outreach, Training & Education:

Assists in training other staff
Develops and distributes appropriate marketing materials
Assists with clinic outreach

Other Responsibilities:

Orders supplies and submits invoices/bills for payment using SAP system
Coordinates maintenance and servicing of office equipment
Performs other duties and tasks as assigned

Minimum Qualifications (Mandatory):

High School Diploma/GED and five years related experience required
Bachelor's Degree preferred
Training preferably in counseling, social work, psychology, education, or other related medical field
Additional education may substitute for required experience, to the extent permitted by the JHU equivalency formula
Prior experience working in a mental health care-related delivery setting and/or academic mental health medical setting and serving student and trainee populations similar to the Schools on the Johns Hopkins East Baltimore campus strongly preferred

* JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.

#LI-SM1

Classified Title: Sr. Clinical Program Coordinator
Role/Level/Range: ATO 40/E/03/OF
Starting Salary Range: $20.02 - $27.51/hr (commensurate with experience)
Employee group: Full Time
Schedule: Mon thru Fri, 8:30 am to 5:00 pm
Exempt Status: Non-Exempt
Location: School of Medicine Campus
Department name: University Health Services
Personnel area: University Student Services

The successful candidate(s) for this position will be subject to a pre-employment background check.

If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711.

Johns Hopkins has mandated COVID-19 and influenza vaccines, as applicable. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. For additional information, applicants for SOM positions should visit https://www.hopkinsmedicine.org/coronavirus/covid-19-vaccine/ and all other JHU applicants should visit https://covidinfo.jhu.edu/health-safety/covid-vaccination-information/.

The following additional provisions may apply, depending on campus. Your recruiter will advise accordingly.

The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

Equal Opportunity Employer
Note: Job Postings are updated daily and remain online until filled.

EEO is the Law
Learn more:
https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

Create a Job Alert for Similar Jobs

About Johns Hopkins University

Johns Hopkins University remains committed to its founding principle, that education for all students should be grounded in exploration and discovery. Hopkins students are challenged not just to learn but also to advance learning itself. Critical thinking, problem solving, creativity, and entrepreneurship are all encouraged and nourished in this unique educational environment. After more than 130 years, Johns Hopkins remains a world leader in both teaching and research. Faculty members and their research colleagues at the university's Applied Physics Laboratory have each year since 1979 won Johns Hopkins more federal research and development funding than any other university. The university has nine academic divisions and campuses throughout the Baltimore-Washington area. The Krieger School of Arts and Sciences, the Whiting School of Engineering, the School of Education and the Carey Business School are based at the Homewood campus in northern Baltimore. The schools of Medicine, Public Health, and Nursing share a campus in east Baltimore with The Johns Hopkins Hospital. The Peabody Institute, a leading professional school of music, is located on Mount Vernon Place in downtown Bal...timore. The Paul H. Nitze School of Advanced International Studies is located in Washington's Dupont Circle area.

Show less

Connections working at Johns Hopkins University

More Jobs from This Employer

https://careers.gbul.org/jobs/16494737/sr-clinical-program-coordinator

Career Center

Loading...

Error