General summary/purpose: The Director of the Office of Continuing Medical Education (OCME) provides administration and management of programs at the Johns Hopkins University School of Medicine (JHUSOM) in the OCME. Under the leadership of Associate Dean of CME, and in coordination with the JHUSOM Administrator for Education, the Director is responsible for implementing strategic objectives and managing all administrative aspects of the OCME. Provides team leadership, budget oversight, and administration of policies and procedures. Responsible for developing, organizing, documenting, maintaining, and implementing processes, procedures, and systems related to the administration of the office and resources for these efforts including the advisory board. The incumbent is expected to execute the varied duties and responsibilities independently, with minimal supervision.
Specific duties & responsibilities:
Specific responsibilities include, but are not limited to:
Manage the development, organization, documentation, upkeep, and implementation of processes, procedures, and systems, including documents/publications, budgets, reports, orientations, and special events
Develop, in conjunction with the financial manager for OCME, tools for financial forecasting and trend analysis to assist in planning for new education programs
Serve as primary point of contact for program communication to internal and external stakeholders
In partnership with the Associate Dean of CME, represent the program(s) to key stakeholder groups, including university leadership, program faculty, Executive Committees, as well as external departmental staff and faculty and collaborators
Develop and manage, in conjunction with the financial manager the annual budgets, including variance analysis
Participate in the coordination and implementation of multiple complex projects
Work with multiple and varied groups of stakeholders in order to obtain and/or disseminate information, as well as develop and document processes and procedures
Edit and Compose content for and design/produce program-related publications, announcements, agendas, documentation, and marketing materials.
Coordinate with IT team to maintain program content on websites, print media, and university catalogs
Supervise team of staff. Supervisory responsibilities include interviewing, hiring, training, motivating, evaluating, and initiating disciplinary action as needed, according to HR policies and procedures. Coordinates employees’ time off and vacation coverage and monitors daily coverage within OCME.
Monitors and evaluates ongoing staffing needs throughout OCME, and reports to leadership as needed
With the associate dean, lead the processes resulting in accreditation by the Accreditation Council for Continuing Medical Education
Organize and lead administrative meetings (in-person and virtual) to monitor program progress and ensure consistent communication across all functional units
Respond to program-related inquiries and questions via e-mail, phone, and in-person, as appropriate
Provide data, guidance, and support to program stakeholders as needed.
Collect, organize, and analyze data for monitoring and evaluating programs, and produce reports and recommendations as requested for leadership review
Support ordering/procurement in partnership with staff and when appropriate Purchasing office
Plan and manage program-related special events, including, but not limited to, annual program retreats, conferences, seminars, etc.
Identify opportunities to update existing program resources and documents, as well as develop new ones
Maintain confidentiality and accuracy of sensitive records /files.
Perform other duties of a similar nature or level as required, for the OCME
Minimum qualifications (mandatory): Bachelor’s degree in business, finance, accounting, or other related field required, and seven years progressively responsible professional level administrative and financial experience related to monetary or non-monetary resources of a department, center, or unit, including a minimum of two years supervisory experience and two years financial management experience (i.e. planning, directing, monitoring, organizing, and controlling monetary and non-monetary resources). Additional education in a related field may substitute for required experience, to the extent permitted by the JHU equivalency formula.
Experience in academic program administration
Knowledge of academic program development, and corresponding program
management and administrative functions
Knowledge and experience in continuing education
Knowledge of SAP accounting system
Experience with Zoom, One Drive and Qualtrics preferred
Special knowledge, skills, and abilities:
Excellent written and oral communication skills
Strong attention to detail and highly organized
Proficiency with MS Office Suite including Outlook, Word, Excel, Access, and PowerPoint
Skilled in time-management and managing multiple projects
Strong meeting planning and logistics management skills
Demonstrated facility with software systems, including learning new applications
with Ability to use academic databases
Ability to exercise independent judgement
Ability to manage, organize, and analyze datasets of, as well as create reports for programmatic information
Ability to work effectively with diverse stakeholders, including faculty, academic leadership, staff, vendors, and external clients
Ability to creatively problem solve
Demonstrated experience developing academic publications and documents, marketing materials, brochures, and catalogs
Demonstrated experience planning in coordination and collaboration with internal and external stakeholders
Strong negotiation skills, applied to effectively dealing with conflicting views or issues; mediating fair and workable solutions; and serving as negotiator with vendors
Any specific physical requirements for the job:
Sitting in a normal seated position for extended periods of time.
Reaching by extending hand(s) or arm(s) in any direction.
Finger dexterity required to manipulate objects with fingers rather than with whole hand(s) or arm(s), for example, using a keyboard.
Communication skills using the spoken word.
Classified Title: Administrator Working Title: Director Office of Continuing Medical Education Role/Level/Range: L/04/LE Starting Salary Range: Commensurate with Experience Employee group: Full Time Schedule: M - F 8:30 - 5:00 / 37.5 hours per week Exempt Status: Exempt Location: 04-MD:School of Medicine Campus Department name: 10003337-SOM Admin CME Admin General Admin Personnel area: School of Medicine
The successful candidate(s) for this position will be subject to a pre-employment background check.
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