This position provides support for the Institute’s School Culture 360™ project. School Culture 360™ is a resource developed by the Institute based on national and international research. “School Culture” refers to the underlying values, norms, and rules (both written and unwritten) that shape observed outcomes and behavior in a school, and a positive, coherent school culture is linked to many favorable civic and academic outcomes.
The new Program Manager will be tasked with initial outreach to new partner districts and states; creating presentations to interested parties on the survey; ongoing management in fielding the survey across the country; and coordination with the Institute’s research team to study long-term effects and trend lines.
Special Note: This position is not eligible for visa sponsorship.
Specific Duties & Responsibilities:
Manage Outreach on School Culture 360™ (25%)
Serve as the key point of contact on the survey
Present the purpose, design, components, and outcomes of the survey, in a compelling fashion, to interested districts, charter and private school networks, and foundations
Ensure marketing materials, both online and in hard copy, are clear, correct, and complies with Johns Hopkins University’s branding requirements
Ensure correct grammar, punctuation, and spelling on all survey reports, database, and materials
Manage the Implementation of School Culture 360™ (65%)
Set up each new partner in the Institute’s dedicated database system
Obtain contact information of school principals
Create and distributes unique URLs for every school, and for every constituent in the school
Give principals and system leaders response rates in real time
Respond to requests for assistance from partners in the course of implementation
Send partners their log-ins to view the data
Walk school leaders through high-level findings when appropriate
Coordinate upgrades and corrections to the survey with WeBuildDatabases (the Institute’s database designer) and the School of Education’s IT team
Coordinate with the Institute’s research team (10%)
Work with the research team to ensure integrity of Qualtrics and survey design
Provide downloaded data to the research team upon request, to allow long-term study to inform the field
Minimum Qualifications (mandatory):
Bachelor’s degree in related field
Two years related experience
MA/MS degree in related field
Five years’ experience working in district school system or networks of charter and private schools, and possess demonstrable skills with K-12 sales and marketing
Level of Independent Decision-Making: Must be able to work with a high degree of autonomy, interact with the necessary internal or external persons, and exercise good judgment on behalf of the Institute
Work must be of a caliber representative of the Institute
Must be intellectually curious and willing to gain knowledge about survey design and K-12 schooling
Special knowledge, skills, and abilities:
Excellent customer service experience and affect
Modest experience with survey design and analysis, and willing to learn more
Must be highly accurate, organized and highly detail-oriented (meticulous)
Proven track record of initiative and follow-through
Must be highly collaborative, able to delegate, and able to work with a diverse population
Excellent verbal and written communication skills; must be a strong writer such that copy-editing of work is unnecessary
Technical qualifications or specialized certifications:
Proficiency in Word, Excel, and Power Point
Experience with Qualtrics a plus; willing to learn Qualtrics quickly if necessary
Classified Title: Program Administrator Working Title: School Culture 360 Program Manager Role/Level/Range: ATP/03/PB Starting Salary Range: up to $59,800 annually Employee group: Full Time Schedule: 8:30-5:00/ Monday - Friday Exempt Status: Exempt Location: 01-MD:Homewood Campus Department name: 60006078-Institute for Education Policy Personnel area: School of Education
The successful candidate(s) for this position will be subject to a pre-employment background check.
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