Johns Hopkins Engineering is seeking a multimedia systems specialist to join the Center for Digital and Media Initiatives (CDMI) team to assist in the development and delivery of online and technology-facilitated courses.
This multimedia systems specialist role requires a mix of knowledge about the technology used in higher education classrooms and studios and debugging experience as well as outstanding communication skills. You will be working directly with instructional designers, instructional technologists, multimedia technicians, and student services teams to support faculty in the development and delivery of their courses. You will join an experienced multimedia and instructional technology team and will serve as the lead on classroom tech maintenance and support.
The multimedia systems specialist is primarily responsible for the integration of multimedia technology into the design and development of online courses. Working to meet stakeholder needs at WSE, the multimedia systems specialist collaborates with the multimedia production coordinator and multimedia technicians to develop multimedia projects for online delivery of content, assists in the implementation
of classroom multimedia technologies and performs a multitude of differing and immediate responsibilities as new technology is adapted.
We are looking for a person with a sense of curiosity for technology, compassion for the unique problems of faculty and students, knowledge of educational technology, and AV networking experience.
Please note this position is not eligible for visa sponsorship.
Specific Duties & Responsibilities:
Design, Development and Implementation
Design and develop multimedia objects including but not limited to:
Narrated slide presentations
Graphics, animations, and simulations
Make video recordings and broadcast events invented for educational and learning use
Faculty Training and Development
Provide professional advice for use of multimedia in distance education courses
Provide training that focuses on multimedia tools and techniques as needed
Develop, maintain, and update faculty support resources and training materials about educational multimedia
Support faculty with copyright and fair use guidelines for using multimedia materials
Apply Universal Design principles, ADA requirements and accessibility standards to multimedia materials used in online courses
Multimedia Systems and Tools
Oversee CDMI streaming and storage servers for multimedia materials
Document all components, operation, and processes of existing studio multimedia systems and tools
Provide preventive maintenance and maintain service plans and agreements for multimedia tools and systems
Research emerging technology, new applications, and online learning tools for further recommendation and implementation
Keep the team knowledge current regarding advances in media technology and research about multimedia in a teaching environment
Implement new formats, technology, and integrations into online learning process
Participate in collaborative projects at JHU (CMS multimedia platform search committee, ARES, etc.) on a regular basis
Support multimedia production coordinator and WSE communication team in marketing and branding efforts
As needed, serve as a subject matter expert on special projects
Supervision of student workers and independent contractors supporting classroom and studio AV
Provide necessary training for student workers and independent contractors supporting classroom and studio AV
Minimum Qualifications (mandatory):
Bachelor's degree or equivalent experience.
Three years in-depth experience in multimedia, distribution systems, satellite communications, distance learning, electronic security, web-based applications, networks, principles of Internet, web casting and streaming media.
Additional education may substitute for required experience and additional related experience may substitute for required education, to the extent permitted by the JHU equivalency formula.
Experience working with higher education faculty and staff.
Ability to collect data, create reports, and prepare written communication with an attention to detail and accuracy.
Familiarity with SCORM, LTI, and RESTful APIs.
Experience with an LMS and video platform.
Experience configuring and troubleshooting technology-enabled classrooms.
Special Knowledge, Skills, and Abilities:
Ability to apply principles and techniques of multimedia design, simulations, development and their integration and application to a Learning Management System (Blackboard LMS is preferred)
Knowledge of and ability to use HTML and other markup languages as needed, online conferencing applications, PDF authoring, Adobe Creative Suite, and other video and audio editing and compression programs
Understanding and experience with broadcasting, webcam technology, screen casting and podcasting, servers, streaming audio and video formats and techniques, Web 2.0 tools, YouTube video technology, embedding multimedia content for online delivery
Ability to apply principles of human-centered design to provide online education to persons with disabilities and knowledge of Universal Design principles, ADA requirements and accessibility standards
Understanding and experience with copyright and fair use guidelines for using multimedia materials
Excellent time management skills, ability to prioritize tasks, and the ability to deal with multiple constituencies concurrently
Must be a proactive problem-solver, have the ability to take the initiative with projects, and the ability to work independently
Ability to acquire, synthesize and share expert professional knowledge of current and emerging instructional technologies
Excellent oral, written and interpersonal skills are required to work well with faculty, staff, and vendors
Technical qualifications or specialized certifications:
Knowledge of the following will be considered a plus: Zendesk Support and Guide, Blackboard, Kaltura, Camtasia, Asana.
Any specific physical requirements for the job:
Ability to carry multimedia equipment up to 50lbs.
Classified Title: Multimedia Systems Specialist Role/Level/Range: ATP/03/PC Starting Salary Range: $50,700 to $69,780 annually Employee group: Full Time Schedule: M-F, 8:30 a.m. to 5 p.m. Exempt Status: Exempt Location: 01-MD:Homewood Campus Department name: 10001473-EP Personnel Personnel area: Whiting School of Engineering
The successful candidate(s) for this position will be subject to a pre-employment background check.
If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office at firstname.lastname@example.org. For TTY users, call via Maryland Relay or dial 711.
The following additional provisions may apply depending on which campus you will work. Your recruiter will advise accordingly.
During the Influenza ("the flu") season, as a condition of employment, The Johns Hopkins Institutions require all employees who provide ongoing services to patients or work in patient care or clinical care areas to have an annual influenza vaccination or possess an approved medical or religious exception. Failure to meet this requirement may result in termination of employment.
The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.
Equal Opportunity Employer Note: Job Postings are updated daily and remain online until filled.
Johns Hopkins University remains committed to its founding principle, that education for all students should be grounded in exploration and discovery. Hopkins students are challenged not just to learn but also to advance learning itself. Critical thinking, problem solving, creativity, and entrepreneurship are all encouraged and nourished in this unique educational environment. After more than 130 years, Johns Hopkins remains a world leader in both teaching and research. Faculty members and their research colleagues at the university's Applied Physics Laboratory have each year since 1979 won Johns Hopkins more federal research and development funding than any other university. The university has nine academic divisions and campuses throughout the Baltimore-Washington area. The Krieger School of Arts and Sciences, the Whiting School of Engineering, the School of Education and the Carey Business School are based at the Homewood campus in northern Baltimore. The schools of Medicine, Public Health, and Nursing share a campus in east Baltimore with The Johns Hopkins Hospital. The Peabody Institute, a leading professional school of music, is located on Mount Vernon Place in downtown Bal...timore. The Paul H. Nitze School of Advanced International Studies is located in Washington's Dupont Circle area.