General Description The Associate Director of Residential Life is part of the Homewood Student Affairs Division with the goal of enhancing the student experience and providing quality services for the students living in university housing. This position reports to the Director of Residential Life and shares the commitment to create an environment that enhances the living experience of Hopkins students and supports the academic mission of the University.
The Associate Director has primary responsibility for the communication and implementation of the Residential Life program within University housing primarily occupied by first and second year students. Supervising the Assistant Director(s) and in concert with the Director, the Associate Director of Residential Life has a critical role in the development of a student-centered community where faculty involvement and a broad range of developmental programming initiatives are valued.
Essential Job Functions The Associate Director’s major responsibilities include, but are not limited to the following:
Management, Staff Development and Supervision
Directly recruit, hire, supervise, and evaluate two Assistant Directors, and indirectly recruit, hire, and supervise the team of live-in Residence Directors and roughly 70 Resident Advisors
Provide direct training for the professional staff and collaborate with the Director in coordinating, scheduling, developing sessions and overseeing the RA training process
Meet with parents and students, interpret policies and procedures, resolve problems and support personal student growth and development
Develop departmental policies and procedures in accordance with University guidelines and policies
Oversee development, implementation, and execution of departmental initiatives in the form of semester and summer projects
Oversee the mid-year and annual review of the Assistant Directors and Residence Director staff teams
Planning and Leadership
Provide leadership and vision for Residential Life’s Residential Experience Plan with an emphasis on student engagement, intentional interactions, and building a vibrant Homewood community
Serve on university committees and task forces as needed
Develop, designate, and evaluate semester projects through support, research, and implementation for departmental initiatives; including Residence Director collateral projects for both departmental and institutional progress
Collaborate with Student Affairs colleagues in the development of programs and training focused on healthy choices, alcohol and drug education and awareness, cultural competence and diversity education
Collaborate with other departments to develop and maintain strategies that support organizational needs
Partner with multiple Student Affairs offices on collaborative efforts to identify and respond to at risk students
Collaborate with Housing Operations in decisions and processes that impact Residential Life
Research and remain current on residential life and higher education programs, trends, and issues
Student Care and Conduct
Work closely with the Dean of Student Life Office to provide departmental support to students in crisis
Provide a Residential Life presence on the Conduct Behavioral Team and CARE Team
Serve as the lead for Residential Life on policy violation follow-up and responsibilities as it relates to the Student Conduct process
Work closely with Residential Life staff to ensure follow-up and responsibilities as it relates to physical and mental student health needs
Directly audit student concerns with the Residential Life staff through Advocate and StarFish systems
Administer reports to be submitted for Annual Reporting through the Dean of Student Life Office in regards to Student Conduct over the course of an academic year and historically
Work closely with the Clery Compliance Officer to ensure departmental administration of processes
Directly partner with the Office of Institutional Equity to ensure Title IX allegations are processed appropriately
Serve as departmental liaison between Residential Life in concert with the Counseling Center, Academic Advising, Case Managers, Conduct Office, Fraternity and Sorority Life, Student Disability Services, Campus Safety and Security, and Community Liaisons through Conduct Behavioral Team and HopReach Case Management Team
Serve as a member of the Hazing Investigations team
Serve on the Secondary On-Call Administrator team
Student Learning and Development
Provide learning opportunities and environments for students to discover, integrate, and apply new knowledge that increases their capacity for personal growth, responsible citizenship, and ethical leadership
Create a positive, holistic student-centered learning environment that promotes the personal development of a diverse student population while encouraging the growth of an inclusive and supportive university community
Oversee the evaluation process of paraprofessional staff – mid-year and annual reviews
Coordinate and implement exit processes for student staff and professional staff in order to best support departmental needs moving forward
Shape and cultivate a departmental ethos that is guided by student learning and development theory
Plan, develop, and oversee the execution of all Residential Life Signature Programs in order to create and promote campus programs that maximize student involvement and promote a healthy campus community
Work with the Director of Residential Life and the Center for Student Success in designing and implementing programs that promote meaningful faculty and student engagement outside the classroom
Research, adapt, implement, and evaluate the Residential Experience Plan in concert with the REP Working Group
Assess and implement student staff training (Fall & Spring) by outreaching to campus partners and implementing learning goals/outcomes that best support departmental needs
Communications and Administrative Tasks
Develop and implement a communications strategy (including website, mobile applications, social media, and other communications) in alignment with HSA and JHU’s communication plan and protocols and initiatives
Build collaborations and partnerships with offices throughout the Homewood campus to effectively market programs and engage a variety of student populations
Assess technology needs for residential life, in collaboration with representatives from other University offices as appropriate, in order to implement efficiencies and ensure effectiveness of systems
Document, schedule, and support standardized trainings on Advocate, StarRez, BlackBoard S2, and other systems or processes used by residential life staff
Oversee the implementation and functionality of streamlining Residential Life administrative processes
Perform all other duties as assigned.
Master’s Degree in Student Personnel, Higher Education, Counseling or related field required.
A minimum of 5 years of progressive experience in housing/residential life or related student affairs field.
Special Knowledge, Skills, or Abilities: Successful candidates will bring the following experiences and demonstrate these characteristics:
A high degree of enthusiasm, energy and creativity for residential life and student affairs
Demonstrated success in a complex, multi-layered and data-driven organization
Demonstrated capacity work effectively with persons from diverse backgrounds (e.g. class, race, nationality, sexual orientation, religious affiliation, etc.) and to lead and foster sensitivity to diversity and an inclusive campus and community culture
Self-directed, able to establish timelines and complete assigned tasks with minimal supervision
Excellent written and oral communications skills
Demonstrated commitment and ability to practice open and effective communications with students, faculty, and staff to build and maintain collaborative relationships
Demonstrated ability to manage a complex workload, prioritize tasks, and use good judgment in providing services based on goals
Experience advising students and creating a developmental experience with continuous leadership training and positive learning experiences
Supervisory experience – having supervised full-time professional staff
Demonstrated use of MS Office, HTML, Word Press, Symplicity/Advocate
NOTE: Weekend and evening hours are required. This position will be required to be on-call on a rotating schedule and is considered essential personnel asked to assist with any university emergencies that affect the student population.
Classified Title: Associate Director Residential Life Working Title: Associate Director Residential Life Role/Level/Range: ACRP/04/MD Starting Salary Range: Commensurate with Experience Employee group: Full Time Schedule: Mon-Fri 8:30-5 Exempt Status: Exempt Location: 01-MD:Homewood Campus Department name: 60004476-Residential Life Operations Personnel area: Homewood Student Affairs
The successful candidate(s) for this position will be subject to a pre-employment background check.
If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office at email@example.com. For TTY users, call via Maryland Relay or dial 711.
The following additional provisions may apply depending on which campus you will work. Your recruiter will advise accordingly.
During the Influenza ("the flu") season, as a condition of employment, The Johns Hopkins Institutions require all employees who provide ongoing services to patients or work in patient care or clinical care areas to have an annual influenza vaccination or possess an approved medical or religious exception. Failure to meet this requirement may result in termination of employment.
The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.
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