Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. Our Catholic identity is at the heart of our mission and operations. We welcome, as a part of our staff and as partners, people of all faiths and secular traditions who share our values and our commitment to serving those in need.
About Individual Giving:
Within the Charitable Giving department, the Individual Giving unit works to expand the base of support through Annual Giving, Donor Discovery, Planned Giving, Research, Data Analytics, and other teams including content development and specialized communication outreach. The Individual Giving unit organizes, implements and monitors all fundraising programs and activities designed to increase the number of donors and revenue from donors contributing gifts up to $25,000 threshold annually.
About Donor Discovery:
The Donor Discovery team was launched in early 2019 to grow the base of highly-engaged donors and unrestricted donations at the $10,000-$25,000 level. Situated between the Mid-Level and Leadership Giving gift levels, the Discovery team is charged with creating systems and processes so that the donor’s experience is smooth across programs. The team strives to engage donors in a deep and meaningful relationship with CRS, and help donors see the impact of their giving and the difference they are making in the lives of those we serve.
Summary of Responsibilities:
Serving as a key member of the Donor Discovery team, the incumbent will qualify, cultivate, solicit, and steward a portfolio of donors. They will focus on upgrading donors to give annually at the $10,000 - $25,000 level and identifying donors who can give at the Leadership Giving level ($25,000+ annually). The Discovery Officer will primarily solicit donors by asking them to join the Impact Circle with an unrestricted gift of at least $10k annually. These efforts will support the overall team goals of increasing unrestricted revenue for Charitable Giving and enhancing the donor pipeline.
Qualify a pool of existing Annual Giving donors to develop an initial portfolio.
Develop, implement, and document individual donor engagement strategies.
Build a relationship with donors via phone and email to strengthen their support of and commitment to CRS.
Travel, as necessary, visiting donors face-to-face for cultivation and solicitation.
Solicit donors for gifts up to $25,000 with a focus on unrestricted donations.
Maintain accurate records of donor outreach and solicitation in fundraising CRM.
Collaborate with Prospect Development team and Leadership Giving to identify major gifts prospects and successfully transfer the donor relationship.
Work with Impact Circle manager to continue to develop new and innovative ideas for the Impact Circle (donor giving society).
Meet as needed with Planned Giving, Mid-Level, and Leadership Giving teams to work on collaborative efforts, especially as it relates to donor and portfolio management.
Build and reinforce a culture of excellence, collaboration, and learning.
Stay abreast of professional trends and issues affecting this set of responsibilities and demonstrate continuous learning in the field.
Meet or exceed annual metrics for donor contact and revenue.
Incorporate key Charitable Giving three-year action plan initiatives and CRS’ new strategy into donor communications.
Other duties as assigned.
Supervisory Responsibilities: None
Agency-wide Competencies (for all CRS Staff):
These are rooted in the mission, values, and principles of CRS and used by each staff member to fulfill his or her responsibilities and to achieve the desired results.
Serves with Integrity
Cultivates Constructive Relationships
Key Working Relationships:
Internal: All Charitable Giving teams including the Content team, Donor Services, Data Analytics, Annual Giving, Leadership Giving, Planned Giving, Hispanic Development; Other U.S. facing divisions such as Marketing and Communications & Mission and Mobilization
Strong interpersonal and communication skills. Writes and presents information clearly.
Commitment to professionalism, ethics, and maintaining sensitive donor information.
Understands the importance of connecting with donors (both existing and potential) and making them feel appreciated and essential to the mission of CRS.
Demonstrates interest in professional development and continuous learning related to this set of responsibilities.
Strong time management skills, especially with new startup programs and juggling multiple tasks.
Excellent decision-making and negotiating skills.
Understands and appreciates the structures and culture of the U.S. Catholic Church.
Be a conceptual thinker with an ability to work under deadline pressure.
Have outstanding collaborative skills and is effective team player in complex environments.
Bachelor’s degree, required. 5+ years of experience in fundraising and strong knowledge of the development field, preferred.
Experiencing cultivating donors and soliciting gifts, preferred.
Knowledge of the structures and social teachings of the Catholic Church.
Demonstrated ability to manage complex multi-functional projects.
Excellent communications skills, both oral and written.
Ability to represent CRS, and confident public speaker.
Ability to work with Microsoft Office Systems and fundraising CRM.
Creative, self-motivated, and self-directed.
Has the willingness to learn the depth and breadth of CRS’ programs.
Ability to travel as required, up to 40% as needed, to assigned geographic territories.
About Catholic Relief Services
Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States. CRS works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality. CRS' relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance and peacebuilding.