The Admission Recruiter is responsible for meeting enrollment goals by engaging, nurturing, informing, and assisting new undergraduate (freshman and transfer) students through the admission and enrollment processes. To do so, this individual will need to have knowledge and experience with a consultative sales approach; including outreach and marketing, sales and recruitment, using technology, and common admission and enrollment best practices.
The incumbent will be responsible for fostering interest, communicating with, generating applications, making admission decisions, and enrolling a percentage of the incoming class. This specific Recruiter – with a focus on LatinX/Diversity programming - is also responsible for partnership development, outreach and communications with multicultural students. This may include special programming, unique communication plans, bi-lingual presentations, publications, etc.
We look forward to receiving your electronic application with a cover letter and resume and learning about your interest in and qualifications for our vacancy. Please save your cover letter and resume as one document and attach it in the resume location.
Recruit prospective freshman and transfer students.
Meeting established recruitment yield goals
Engaging students throughout the admission funnel – prospect, application, and admitted, registered – to secure enrollments
Manage time and responsibilities to meet weekly and monthly goals
Assist in coordinating and hosting diversity recruitment and conversion events
Help manage bilingual publications and website
Work as part of a team, in collaboration with both admission and other campus-based colleagues
Build partnerships with feeder high schools, community colleges, and other external organizations
Develop individual and group long term plans for marketing, recruitment, outreach, communications and other areas of need
Provide a positive and transparent customer service experience for students and their families, colleagues, and institutional partners
Make admission decisions based on information provided; data entry and follow up with students
Utilize enrollment/admission technologies; preference given to knowledge of PeopleSoft, Salesforce and/or ImageNow
Effectively communicate through email, social media, phone, and in person
Attend Admission events, staff meetings, and provide occasional front desk coverage, etc.
Work evening and weekends, as necessary
Required Education and Experience
Baccalaureate degree in Sales, Marketing, Public Relations, Psychology, Public Administration, Business, Communication or related field/discipline that coordinates with/applies to the responsibilities of the position.
Three years of professional experience in admission, sales, marketing or related field/discipline
Fluent in written and spoken English and Spanish
Experience working with the Latinx population – particularly within the region
Must have valid driver’s license and access to reliable transportation.
Preferred Education and Experience
Education: Master’s degree in Sales, Marketing, Public Relations, Psychology, Public Administration, Business, Communications, Higher Education.
Experience using database systems (preferably People Soft), customer/constituent relationship management systems (preferably Salesforce), and document imaging (preferably Image Now).
Required Knowledge, Skills and Abilities
Ability to travel, have a reliable means of transportation, have a valid driver’s license, and work evening and weekend hours as necessary.
Knowledge of current national trends in admission and enrollment management, with participation or membership in NACAC, AACRAO, or other national or regional organizations preferred.
Technology – CRM, ERP, Document Imaging, Office Suite
Communications – Social Media, Written and Oral, Bi-Lingual
Job Priorities– Goal Setting, Time Management, Data Analytics, Teamwork
The University of Baltimore ("UB" or "University") does not discriminate on the basis of sex, gender, race, religion, age, disability, national origin, ethnicity, sexual orientation, gender identity, or other legally protected characteristics in its programs, activities or employment practices. UB is an Equal Opportunity/Affirmative Action/ADA Compliant Employer & Title IX Institution.
The University of Baltimore (UB) is a public, regionally-accredited institution offer more than 70 undergraduate, graduate and professional degree programs. Located in the heart of Baltimore, UB is one of the leading educational institutions for the Baltimore region. More than 40,000 alumni still live and work in the area. The institution is part of the University System of Maryland. As such, employees of UB are eligible for state benefits.