The Patient Navigator/Survivorship Project Director of The Johns Hopkins Thoracic Surgery Department will be responsible for advancing patient education, improving patient and provider communication, enhancing satisfaction, and promoting better utilization of clinical services. This individual will be responsible for the coordination of the administrative, operational, and patient navigation functions of the Program. The goal is to ensure patients receive appropriate services, support, and education throughout their cancer care continuum.
The Patient Navigator/Project Director will plan, develop, implement, and present educational programs related to thoracic malignancies for internal and external customers. He/she develops and manages a new Lung Cancer Survivorship Program and works in collaboration with nurse practitioners, community outreach personnel, and the Cancer Support Community to help improve pre- and postoperative patient education and to increase early lung cancer detection through community awareness, with the hope to enhance patient satisfaction and access to the Johns Hopkins services.
This individual functions as an integral member of the Thoracic Surgery team, relating to patients, survivors, volunteers, faculty/providers, and outside resource organizations related to lung and esophageal cancer. Working under the direction of The Arthur B. and Patricia B. Modell Professor in Thoracic Surgery, he/she works to build programs devoted to prevention, diagnosis, care and treatment of patients at risk of or living with lung or esophageal cancer. The Patient Navigator/Project Director leads the development and maintenance of thoracic malignancy resource materials, and is responsible for overseeing the Division of Thoracic Surgery’s support network for cancer patients.
The goal is to ensure patients effectively and efficiently transition through the continuum of breast cancer care from newly diagnosed through long-term survivorship receiving appropriate services, support, and education.
PRIMARY DUTIES AND RESPONSIBILITIES:
Scope of Responsibility:
Knows the formal and informal university and departmental goals, standards, policies, and procedures. Will function independently and will serve as a representative of the Dept. of Thoracic Surgery (DOS) and Lung Center Program, and as such, must demonstrate a high standard of professional conduct and political acumen.
Patient/Family Support and Navigation:
The Patient Navigator is a resource for any pertinent issues related to patient education, resource support needs, and/or psychosocial needs. He/she will communicate issues that arise to the providers, nurses and social workers in thoracic surgery, as well as other multidisciplinary care providers involved in the patients care, and document in the electronic medical record.
The Patient Navigator is responsible for connecting patients with community and hospital resources as needed to facilitate the patients’ ability to receive the treatment recommended by the physicians involved in their care.
Work with local cancer support programs and outside organizations and provide seamless referrals and collaborations
Facilitate consults and support service referrals including social work, nutrition, and other specialty providers at Johns Hopkins and in the community
The Patient Navigator provides patient and family members with education about lung and esophageal cancer and risk, and conducts needs and barrier assessments for newly diagnosed cancer patients in order to identify potential issues that may affect the patient’s ability to receive the treatment they need.
Assist medical providers in ensuring patient-centered care along the continuum
Serve as a point of contact for patients who need follow up, questions answered or to make connections with other health providers
Utilizes evidenced based, patient-centered, navigation interventions in interactions with patients and families.
1. Oversee the Division of Thoracic Surgery’s support network for lung and esophageal cancer patients
2. Plan, develop, and implement Living with Lung and Esophageal Cancer – Patient Education and Survivorship Day(s)
3. Develop patient e-newsletter 4. Coordinate patient satisfaction and needs assessment survey(s) 5. Network with other agencies and community organizations to identify opportunities for program growth.
Patient Education and Outreach:
Oversees all aspects of the Lung and Esophageal Cancer Education and Outreach Program, under the direction of The Arthur B. and Patricia B. Modell Professor in Thoracic Surgery.
Plan, develop, and implement education and outreach programming for the Dept. of Thoracic Surgery, including National Lung Cancer Awareness Month – November and National Esophageal Cancer Awareness Month – April
Utilizes patient data to identify high-risk behaviors and develops corresponding outreach strategies to support prevention efforts.
Organizes Naples and Palm Beach, Florida educational outreach symposiums
Develop, plan and maintain Educational program and materials for patients and families of patients –
Create and maintain up to date educational materials including informational sheets, website material, newsletters, webinars, and videos.
Develop education targeting both patients, as survivors and caregivers, as co-survivors
6. Leads training programs for internal and external professionals working with thoracic patients and high risk individuals in the community.
Coordinate current concepts in the multidisciplinary management of lung cancer – a seminar for health care providers through the Continuing Medical Education office
7. Develop, plan and implement outreach programs for the local community that encourages early detection of thoracic malignancies, risk factors, healthy behaviors, and resources
Work independently to ensure program quality, research fidelity and adherence to expected processes and project goals and timeline
Operations and Development:
Assesses potential areas for survivorship and navigation programs/services, identifies resources available to meet the needs of patients and the community, develops and plans survivorship and navigation programs, directs the implementation of programs, ensures evaluation of the programs, and disseminates results of the evaluation and makes recommendations based on the results.
Manage the community outreach fund budget which includes monitoring budget expenditures, developing reports, and creating community education program budgets
Develop, monitor and evaluate the effectiveness of the navigation, survivorship and public education programs
Recruits, trains, orients, motivates, schedules, evaluates and supervises health educators, research assistants, residents, student interns, and volunteers; assign and review work activities to meet productivity goals, conduct performance evaluations and implement quality improvement efforts.
Pursues, directs and evaluates funding for current and future lung and esophageal cancer (education and outreach) projects.
Prepare summaries, presentations, and reports for sponsors
Assist with donor interactions and required philanthropy proposals/project summaries
Conducts analysis of the thoracic patient data to develop navigation and survivorship priorities and aid in the development and evaluation of program initiatives.
Conducts data and evidence based needs assessments, improvement initiatives and program evaluations.
Oversees the coordination of navigation and survivorship research activities.
Designs research protocols/study designs, scripts, and evaluation tools; and prepares documentation for IRB submissions.
Responsible for handling all inquiries pertinent to training and research protocols.
Oversees study team members to ensure protocol compliance, maintenance of complete and accurate research data, and schedules regular meetings to review study progress.
Participate in Thoracic Surgery meetings, including weekly Lung Cancer Conference meeting for health care providers
Johns Hopkins Hereditary Lung Cancer Registry
Assist with developing screening programs for non-smoking females (special lung scan which would function like colonoscopy screening for colon cancer)
Develops and maintains a public presence for the Survivorship program.
Lead marketing efforts for the Thoracic Survivorship program including necessary materials for outreach events.
Promotes community awareness of the lung center and survivorship program, including a positive institutional community image, in conjunction with Johns Hopkins Public Affairs, Marketing and Development teams.
Serves as a spokesperson, to raise awareness of lung and esophageal cancer prevention, treatment, and survivorship and to bring recognition and credibility to the department of surgeries community education outreach efforts.
Oversees and updates all patient navigation and survivorship activities on the Hopkins website and links to other credible thoracic resources on the web, as well as produces print pieces such as brochures, and audiovisual aids and presentation handouts.
Works with Hospital, University, local, regional and statewide healthcare partners to influence institutional and public policy changes regarding malignancies of the chest.
Bachelor’s degree in related discipline, Minimum of 5 years’ experience in oncology, social service, and/or public health. All appropriate license/certifications required to meet community relations coordinator position certification job duties requirements. Knowledge in a medical setting sufficient to attain the skills required. Additional education may substitute for required experience, to the extent permitted by the JHU equivalency formula.
JHU Equivalency Formula: 18 graduate degree credits may substitute for one year of experience. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.
Master’s degree in social services, public health, health education or related discipline preferred.
Exchanges non-routine information using tact and persuasion as appropriate requiring excellent oral and written communication skills.
Demonstrates ability to effectively interact and develop liaisons with multiple layers of personnel at academic, private sector, and public/governmental agencies.
Excellent presentation skills necessary.
Ability to be an innovative, creative, and critical thinker
Excellent organizational and strategic planning skills
Demonstrated self-management (i.e. motivation, dealing with pressure, adaptability) and the ability to project a professional, consistent image of confidence, integrity and competence
Strong decision making skills and results oriented approach Database, research protocols, community based experience, injury prevention knowledge, etc., excellent communication skills both written and oral. Presentation knowledge/skills both computer and public speaking. Grant writing, research, data compiling. Computer or other special needs for the position: computer -PC and/or MAC, projector, fax/copier/scanner/printer, Computer or other special needs for the position: PowerPoint or other presentation software application knowledge, public speaking, enhanced community training communication techniques helpful for a variety of ethic environments. Grant writing data research capabilities required.
SPECIAL KNOWLEDGE/COMPETENCIES: • Knowledge of lung and esophageal cancer and its prevention, diagnosis, and treatment • Ability to effectively communicate with faculty, professional staff, individuals, patients and their families and lay audiences with a variety of cultural and social backgrounds • Effective counseling and teaching skills with patients, families, and lay audiences. • Familiarity of various local, state, and national lung and esophageal cancer awareness, education, outreach, and advocacy programs and organizations
Classified Title: Community Outreach Program Advisor Working Title: Patient Navigator/Survivorship Project Director Role/Level/Range: ACRP/04/ME Starting Salary Range:$60,945 - $83,865 Employee Group: Full Time Schedule: M-F 8 am - 4:30 pm Exempt Status: Exempt Location: 04-MD:School of Medicine Campus Department Name: 10003181-SOM Sur Thoracic Surgery Personnel Area: School of Medicine
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