Reporting to the Director of Medical Annual Giving, the Sr. Annual Giving Data Analyst will develop, maintain, and enhance the data operations of all aspects of the medical annual giving program. This position plays a key role in managing all data associated with the medical acquisition and renewal programs, assisting with the development and execution of program strategy, and implementing best practices to standardize data flows and reporting.
Manage all data requirements associated with medical annual giving.
Establish, monitor, and manage the data needs of the solicitation calendar to ensure timely completion of specifications, suppressions, validation, and production of both acquisition and renewal efforts.
Develop a comprehensive testing strategy for solicitation activities that will support medical annual giving’s long-term growth and help the program identify new markets.
Leverage analytics to support the goals of the annual giving program—ranging from strategy development to the application of predictive model and metrics to increase the impact of annual giving.
Serve as primary liaison between Medical Annual Giving, JHU Advancement Services, development offices, and vendors in order to manage current data needs, to advocate for automation and streamlined business processes, and to proactively develop new approaches to data management.
Provide/assist with data proofing to ensure accuracy of requests and make or recommend adjustments as needed.
Reporting and Data Analysis
Maintain and oversee current reporting tools and execute the creation of new reporting tools within the Tableau system to share with Director, OMAG team as well as DOFF teams
Create visually appealing and easy-to-read reports that drive strategy within the department and inform leadership and partners of annual giving results.
Use data and analytics skills to assess existing programs and segments; recommend strategic changes.
Monitor performance of specific projects and overall annual giving; provide projections and forecasts of activity and goals.
Synthesize information and develop key findings that will drive strategic decisions in annual giving across the organization.
Contribute to evaluation of vendors and analysis tools. Make recommendations to director and leadership.
Proactively monitor all annual giving-related data—including patient, donor, transaction, and alumni information—and work with development offices and JHU Advancement Services to correct any data defects and mitigate reoccurrence through root-cause analysis.
Make data-related process and segmentation recommendations (i.e. such as linking, clean data entry, lapsed donor suppression etc.) and implement the needed changes
Oversee Data Analyst and be backup to all the positions functions
Assist with gift processing and related fulfillment during times of high volume, assist with production of in-house specialty mailings.
Actively seek and collect data that supports the business process of the Office of Medical Annual Giving through engagement with industry training, peer analytics experts, benchmarking, and best practices.
Understand advancement information systems and serve as an expert resource within medical development.
Bachelor's degree required in Business, Communications, Informatics, or a related field.
Master’s degree preferred. Additional education (Master's level) may substitute for required experience, to the extent permitted by the JHU equivalency formula.
Five years of business analysis, data gathering, and project management experience.
Experience creating reports within Tableau.
Experience in a complex fundraising organization preferred.
Accuracy, attention to detail, and a customer service-oriented attitude.
Proven strategic and analytical thinker.
Strong organizational skills, ability to multi-task, demonstrated flexibility and adaptability to shifting priorities.
Must be able to work independently and as part of a team, manage projects, determine priorities, and maintain a high degree of professionalism and confidentiality.
Exceptional Excel knowledge and data and statistical analysis skills. Ability to make data-driven decisions.
Experience with relational databases, data analytical tools such as SPSS/SAS/R, and data visualization tools such as Tableau or Qlikview preferred.
Preference will be given to candidates with experience in a hospital or academic medical environments and/or large university settings.
Classified Title: Sr. Data Analyst Working Title: Sr. Data Analyst Role/Level/Range: ATP/04/PC Starting Salary Range: Employee group: Full Time Schedule: Monday-Friday 8:30am-5:00pm Exempt Status: Exempt Location: 04-MD:School of Medicine Campus Department name: 10003243-SOM Admin FJHM Friends of Medicine Personnel area: School of Medicine
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