Clinical Business Operations Director - (190000WD)
The University of Maryland, Baltimore (UMB), School of Medicine Shock, Trauma, and Anesthesiology Research Organized Research Center (STAR-ORC) is seeking a Clinical Business Operations Director that is responsible for supporting three or more business operations of multiple divisions, department, or school. One business operation must be in clinical management. Business operations include; human resource transaction and payroll processing (HRPR) ; facility management (FAC) ; procurement, financial budgeting, forecasting, and reporting (FIN) ; clinical management (CM) ; and pre and post award research administration (RES) , and clinical operations such as patient scheduling, billing, and medical records (CM) . A position in the Clinical Business Operations job family serves as a liaison between unit, division, department, or school and campus central Financial Services, Procurement, Human Resource Services, Facilities and Operations, Sponsored Projects Accounting and Compliance (SPAC), Office of Research and Development, University of Maryland Medical Center/System, Faculty Practice, Inc., Veterans Affairs Health Care System, and other appropriate central campus units.
The STAR-ORC serves as the research arm of the Program of Trauma and the Department of Anesthesiology as well as the National Study Center. It includes Basic, Translational, and Clinical Research. It works with diverse funding streams, including but not limited to NIH and DoD and NHTSA, as well numerous industry and foundation partners.
A Clinical Business Operations Director spends the majority of time (50% or more) achieving organizational objectives of an entire department or for two or multiple divisions with campus impact, or a School, through the coordinated achievements of subordinate staff in three or more business functions. Establishes goals and objectives, functions with autonomy. Manages the accountability and stewardship of human, financial, and often physical resources in compliance with departmental and campus wide goals and objectives. Ensures subordinate supervisors and professionals adhere to defined internal controls. Manages systems and procedures to protect departmental assets.
UMB offers a generous benefits package that includes 22 vacation days, 14 floating and holidays, 15 sick days; comprehensive health insurance and retirement options; and tuition remission for employees and their dependents at any of the University System of Maryland schools.
Primary Duties and Responsibilities (Essential Functions):
Direct management and support staff, and provide leadership to achieve goals and vision of the department or school and the day-to-day operations. Responsible for hiring and retaining staff, career coaching, professional development and accountable for the performance of employees.
Working directly with senior leadership, develops and directs the long- and short-term planning to meet business objectives. Guide, challenge, and motivate multiple units to achieve long-term function goals contributing to the University. Drive strategic planning for multiple divisions, department, or school to achieve long-term University goals. Resolve problems in matters of significance requiring identification and analysis of complex variables pertaining to multiple units or to the University.
Oversee business/administrative operations for the units. Design, maintain, and implement department policies and/or services by establishing standards and procedures; measuring results against standards; making necessary adjustments. Implement campus policies, procedures and programs, and accountable for compliance. Authority to deviate from established policies and procedures without prior approval.
Strategic clinical management oversight of multiple divisions or of a department. Spearheads organizational clinical growth of divisions/department, ensuring best practice through creating and improving systems/strategy for client services. Oversees clinical productivity, income, contracts, program progress; researches and implements opportunities for clinical expansion; and develops reports to monitor faculty productivity and related value unit (WRVU) activity. Maintains and promotes awareness of advances in medicine, computerized diagnostic and treatment equipment, data processing technology, government regulations, health insurance changes, and financing options. Direct oversight of clinician licensure, credentials, and develops training to ensure faculty are in compliance with campus, state, and federal laws and regulations. (CM)
Function as the senior authority to a department or School in any combination of Human Resource and Payroll, including Benefits, Compensation, Labor and Employee Relations, and Staffing & Career Services for faculty and/or staff. Manages various functions and guides the staff and faculty members within the School. Partner with central Human Resource administrators and with leadership to maintain the objectives, to recommend strategic direction, and to deliver quality service. (HRPR)
Oversee all financial objectives and achievements for the units. Collaborate with senior leadership in defining long-term goals in support of the University's strategic plans and core values. Develop guidelines, processes, and procedures for multiple units. Prepare annual unit budgets; negotiates, coordinates and administers contracts; approves expenditures; analyzes variances; initiates and enforces corrective actions. Recommend and commit the business unit in matters of financial impact. (FIN)
Provide direction to department or school by assuring that proposals and awards are in compliance with federal, state, agency and institutional policies. Direct and manages the authorization and transmittal of all proposals and negotiates the most complex agreements. Develop, enhance, and provide guidance to all contract and grant functions for business unit and staff members. Collaborate with upper level management within unit and throughout campus in order to ensure the deliverance of high quality service. (RES)
Oversee and manage of academic and research physical facilities and operations. Provide leadership and strategic direction for all department or School facilities, space, environmental health and safety, and public safety matters. (FAC)
Create a cohesive work team that works collaboratively to achieve unit's goals. Oversee the recruitment, performance, and training of team members and continually reviews strengths and weaknesses of staff to maintain a well-trained, highly involved, and motivated team. Handle complaints, resolve conflicts, and active in the grievance process.
Perform other related duties as assigned.
Education: Bachelor's degree in business administration, healthcare administration, public administration, Finance, marketing, accounting, human resources, or other related field.
Experience: Seven (7) years related experience to position required, with at least three (3) years' experience in two of the following: human resources, healthcare Management, payroll, Finance, facility, or research administration.
Supervisory: Three (3) years of direct supervisory or Management experience.
Licensure/Certification: Certified Manager (CM) credential designated by the Institute of Certified professional Managers (ICPM) preferred.
Financial Disclosure may be required.
Other: No substitution of experience for minimum education requirement.
Hiring Range: Commensurate with education and experience
If accommodations are needed for a disability, please contact Staffing & Career Services at 410-706-2606, Monday - Friday, 8:30am - 4:30pm EST. Maryland Relay can be accessed by dialing 711 (in-state) or 1-800-735-2258.
Equal Opportunity/Affirmative Action Employer. Minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.
Job: Reg or CII Exempt Staff - E1449H
Employee Class : Exempt Regular
Full Time/Part Time: Full-Time
Shift: Day Job
Financial Disclosure: Yes
Organization: School of Medicine - Anesthesiology
Job Posting: Jul 3, 2019
Unposting Date: Jul 23, 2019, 3:59:00 AM
Internal Number: 128121
About University of Maryland, Baltimore
The University of Maryland, Baltimore (UMB) is the State's public health, law and human services university devoted to excellence in professional and graduate education, research, patient care, and public service. As a diverse community of outstanding faculty, staff and students, and using state-of-the-art technological support, we educate leaders in health care delivery, biomedical science, global health, social work and the law. We emphasize interdisciplinary education and research in an atmosphere that explicitly values civility, diversity, collaboration, teamwork and accountability. By conducting internationally recognized research to cure disease and to improve the health, social functioning and just treatment of the people we serve, we foster economic development in the City, State, and nation. We are committed to ensuring that the knowledge we generate provides maximum benefit to society and directly enhances our various communities.