Full, competitive benefits package including, and not limited to:
tuition remission for employee, spouse, and dependents
excellent health care plans with great rates
50+ days of paid leave earned each year
choice of defined benefit or defined contribution retirement plan
free local mass transit
Applications received by May 22, 2019 will receive priority consideration, and the position is open until filled.
The Office of Community Life helps develop a positive university environment through services and programs that encourage students to make positive, healthy decisions, proactively pursue their goals and be responsible community members. Our team is composed of professionals committed to the holistic development of students through one-on-one support that provides access to campus resources, success coaching, assistance navigating campus policy and procedure, response to students exhibiting signs of difficulty, and education that enables students to make informed decisions. We look forward to receiving your electronic application with a cover letter and resume and learning about your interest in and qualifications for our vacancy. Please save your cover letter and resume as one document and attach it in the resume location.
The Clinical Case Manager plays an integral role within the Division of Student Success & Support Services and specifically within the Office of Community Life. The Clinical Case Manager impacts student success by providing support services designed to minimize the impact of mental illness or emotional distress on the academic and personal pursuits of students through effective case management, coordination of care, and communication between campus and community resources.
The CCM will serve as the primary point of contact for the Student Assistance Program (SAP) which is a 24/7 outsourced service that provides private and confidential counseling services. This position provides follow up to ensure that higher need clients have ongoing support, are successfully referred out and compliant with treatment recommendations including threat assessment when necessary. The demonstrated ability to benchmark, brainstorm, and implement appropriate best practices in case management is essential to this role. Due to the nature of the position, the needs of students and the exigencies of crisis situations may require work outside of regular business hours.
Specific responsibilities include:
Serves as a triage professional as it relates to the mental health and well-being of students. Coaches and confers with self-identified and referred students help identify appropriate interventions, referrals and follow-up services. Analyzes insurance benefits and financial resources available for mental health treatment for identified students and advocates for low cost or free long-term services when needed.
Serves as the case manager of the University’s behavioral intervention group (StAR Team). Collaborates across the university to identify, assess and monitor students of concern. Collaborates frequently with academic colleagues to determine best resolutions and ensure continuity of care for in accordance with Maryland Mental Health Code and professional ethical standards.
Collaborates with university administrators and staff in training and educational opportunities regarding behavior intervention responses and methods. Represents the office and division at university functions that require training or orientation and serves on university committees.
Serves as the university liaison with the SAP including development of marketing materials, reporting of performance metrics, communicating concerns and mitigating issues.
Handles highly confidential information and student records. Serves as a confidential resource for matters related to Title IX and other regulatory compliance matters requiring confidential reporting options.
Education: Master’s degree in social work, clinical psychology, counseling psychology, or counseling. The candidate should be licensed in Maryland or license-eligible as a Clinical Social Worker, LCSW-C or Licensed Clinical Professional Counselor, LCPC.
Experience: 3-5 years’ experience providing counseling, case management and/or mental health services and related functions.
Experience: Preference will be given to applicants with prior clinical case management experience and clinical experience with college and/or graduate students. Demonstrated cultural competence in working with a diverse student population. 2-3 years’ experience in a college or university setting.
Required Knowledge, Skills, and Abilities
Excellent interpersonal skills and experience in mental health consultation are required. Ability to develop strong working relationships. Demonstrated ability to communicate effectively and create a trusting, supportive relationship with students. The ability to work effectively with a diverse student population. Interact effectively with both health care professionals and faculty and staff regarding students’ mental health concerns. Highly developed and effective skills in resolving complex and challenging situations, consistently showing good judgement. Possess strong organizational and communication skills. Familiarity and comfort with database management is also required.
Visit http://www.ubalt.edu/about-ub/offices-and-services/human-resources/jobs-at-ub.cfm?&posting=1417 to access our electronic application and apply.
The University of Baltimore ("UB" or "University") does not discriminate on the basis of sex, gender, race, religion, age, disability, national origin, ethnicity, sexual orientation, gender identity, or other legally protected characteristics in its programs, activities or employment practices. UB is an Equal Opportunity/Affirmative Action/ADA Compliant Employer & Title IX Institution.
From its beginnings, the University of Baltimore has granted educational access to a remarkably wide range of students: working adults, first-generation college goers, career-changers, and those who require the flexibility not found in traditional college settings.
The Office of Community Life helps develop a positive university environment through services and programs that encourage students to make positive, healthy decisions, proactively pursue their goals and be responsible community members. Our team is composed of professionals committed to the holistic development of students through one-on-one support that provides access to campus resources, success coaching, assistance navigating campus policy and procedure, response to students exhibiting signs of difficulty, and education that enables students to make informed decisions