Business Operations Director, Clinical - (1900003V)
The University of Maryland, Baltimore (UMB), Department of Medicine - Division of Endocrinology, Diabetes and Nutrition is currently recruiting for a Clinical Business Operations Director. The Clinical Business Operations Director is charged with achieving organizational objectives of the Division of Endocrinology, Diabetes and Nutrition through the coordinated achievements of subordinate staff . Establishes goals and objectives, functions with autonomy. Manages the accountability and stewardship of human, financial, and often physical resources in compliance with departmental and campus wide goals and objectives. Ensures subordinate supervisors and professionals adhere to defined internal controls. Manages systems and procedures to protect departmental assets.
UMB offers a generous benefits package that includes 22 vacation days, 14 floating and holidays, 15 sick days; comprehensive health insurance and retirement options; and tuition remission for employees and their dependents at any of the University System of Maryland schools.
Direct management and support staff, and provide leadership to achieve goals and vision of the Division(s) and the day-to-day operations. Responsible for hiring and retaining staff, career coaching, professional development and accountable for the performance of employees.
Oversee all financial objectives and achievements for the Division(s). Collaborate with senior leadership in defining long-term goals in support of the University's strategic plans and core values. Develop guidelines, processes, and procedures for multiple units. Prepare annual unit budgets; negotiates, coordinates and administers contracts; approves expenditures; analyzes variances; initiates and enforces corrective actions. Recommend and commit the business unit in matters of financial impact.
Responsible for analyzing the on-going fiscal health and profitability of all new businesses and/or programs. Financial results are to be compared to planned or forecasted results with variances explained and recommendations for future actions
Analyze significant variances from planned or forecasted results in order to provide interpretative comments and recommendations to management.
Provide analysis and evaluation of cost/expense problems and profit improvement opportunities existing within current business activities.
Oversee business/administrative operations for the Division(s). Design, maintain, and implement department policies and/or services by establishing standards and procedures; measuring results against standards; making necessary adjustments. Implement campus policies, procedures and programs, and accountable for compliance. Authority to deviate from established policies and procedures without prior approval.
Strategic clinical management oversight of Division(s). Spearheads organizational clinical growth of divisions, ensuring best practice through creating and improving systems/strategy for client services. Oversees clinical productivity, income, contracts, program progress; researches and implements opportunities for clinical expansion; and develops reports to monitor faculty productivity and related value unit (WRVU) activity. Maintains and promotes awareness of advances in medicine, computerized diagnostic and treatment equipment, data processing technology, government regulations, health insurance changes, and financing options. Direct oversight of clinician licensure, credentials, and develops training to ensure faculty are in compliance with campus, state, and federal laws and regulations.
Working directly with senior leadership, develops and directs the long- and short-term planning to meet business objectives. Guide, challenge, and motivate the division(s) to achieve long-term function goals contributing to the University. Drive strategic planning for multiple divisions, department, or school to achieve long-term University goals. Resolve problems in matters of significance requiring identification and analysis of complex variables pertaining to multiple divisions or to the University.
Provide direction to the Division(s) by assuring that proposals and awards are in compliance with federal, state, agency and institutional policies. Direct and manages the authorization and transmittal of all proposals and negotiates the most complex agreements. Develop, enhance, and provide guidance to all contract and grant functions for business unit and staff members. Collaborate with upper level management within unit and throughout campus in order to ensure the deliverance of high quality service.
Oversee and manage of academic and research physical facilities and operations. Provide leadership and strategic direction for all division(s), department or School facilities, space, environmental health and safety, and public safety matters.
Create a cohesive work team that works collaboratively to achieve Divisional goals. Oversee the recruitment, performance, and training of team members and continually reviews strengths and weaknesses of staff to maintain a well-trained, highly involved, and motivated team. Handle complaints, resolve conflicts, and active in the grievance process.
Perform other related duties as assigned.
Education: Bachelor's degree in business administration, healthcare administration, public administration, finance, marketing, accounting, human resources, or other related field.
Experience: Seven (7) years of related experience to position required, with at least three (3) years of experience in two of the following areas: human resources, healthcare management, payroll, finance, facility management, or research administration.
Supervision: Three (3) years of direct supervisory or leadership experience.
Certification: Certified Manager (CM) credential designated by the Institute of Certified Professional Managers (ICPM) preferred.
Other: Financial Disclosure is required.
Knowledge, Skills, and Abilities
Possesses a thorough knowledge of position requirements and able to perform position in compliance with all requirements/regulations/laws.
Ability to maintain high standards with the work being performed and maintain awareness with trends and influences. Assumes personal responsibility for all outcomes; makes effective and timely decisions; and learns how to effectively use technology. Maintains productivity and uses knowledge strategies to increase knowledge base. Ability to prioritize ongoing and new projects, as well as conduct research and gather information. Ability to continuously seek quality service and process improvements in order to support a mission and strategic vision.
Ability to effectively communicate both verbal and written thoughts, ideas, and facts. Writes and presents information in a clear and concise way. Interprets and understands written information and is able to listen attentively to verbal and non-verbal cues that lead to a deeper understanding.
Leadership, coaching, and teambuilding skills to strengthen and cultivate relationships. Consultation and change management skills. Ability to apply deductive reasoning and draw conclusions in order to solve problems and facilitate decision-making processes. Ability to establish goals, structures, and processes necessary to implement a tactical plan. Instructional, training, and teambuilding skills to strengthen and cultivate relationships. Consultive and approachable style allows others to be open in sharing thoughts and ideas. Ability to be a self-starter and desire to learn, with a pro-active attitude towards tasks, strong project management skills, and the ability to work under pressure of strict periodic deadlines managing multiple projects.
Ability to work cooperatively with others and demonstrates professional, ethical, respectful, and courteous behavior when interacting with others. Demonstrate pleasant and positive interactions with other to meet customer expectations, and provide follow up with customers. Reaches compromise and consensus to influence and negotiate. Remains calm and is able to manage conflict, and works well with a diverse workforce. Possesses an approachable style allows others to be open in sharing thoughts and ideas.
Hiring Range: Commensurate with education and experience
If accommodations are needed for a disability, please contact Staffing & Career Services at 410-706-2606, Monday – Friday, 8:30am – 4:30pm EST. Maryland Relay can be accessed by dialing 711 (in-state) or 1-800-735-2258.
Equal Opportunity/Affirmative Action Employer. Minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.
Job: Reg or CII Exempt Staff - E1449H
Employee Class : Exempt Regular
Full Time/Part Time: Full-Time
Shift: Day Job
Financial Disclosure: Yes
Organization: School of Medicine - Department of Medicine
Job Posting: Feb 7, 2019
Unposting Date: Feb 27, 2019, 4:59:00 AM
Internal Number: 113561
About University of Maryland, Baltimore
The University of Maryland, Baltimore (UMB) is the State's public health, law and human services university devoted to excellence in professional and graduate education, research, patient care, and public service. As a diverse community of outstanding faculty, staff and students, and using state-of-the-art technological support, we educate leaders in health care delivery, biomedical science, global health, social work and the law. We emphasize interdisciplinary education and research in an atmosphere that explicitly values civility, diversity, collaboration, teamwork and accountability. By conducting internationally recognized research to cure disease and to improve the health, social functioning and just treatment of the people we serve, we foster economic development in the City, State, and nation. We are committed to ensuring that the knowledge we generate provides maximum benefit to society and directly enhances our various communities.