Classified Title: Program Officer II Role/Level/Range: ACRP/04/ME Salary: Commensurate with Experience Status: Full-Tiime Work Schedule/Hours: M-F, 8:30 am-5:00 pm Department name: 10001159-Ctr for Communication Programs CCP
Location: 31-MD:JH at 111 Market Place Personnel area: School of Public Health
The Program Officer II is responsible for supporting one or more field programs in Francophone Africa with technical, programmatic, and administrative assistance. The Program Officer II serves as a field program’s consistent link to Baltimore, and provides the day-to-day problem solving, technical input, writing and editing, and procurement processing that field programs require. This position in particular will have a strong emphasis on supporting the knowledge management and documentation of country programs under the global Breakthrough ACTION project and bi-lateral programs at the Center for Communication Programs for programs in Mali and Côte d’Ivoire. The Program Officer II also provides field programs with assistance in the design, development, and evaluation of programs. The Program Officer II is expected to travel internationally to provide technical assistance in areas of their expertise.
Specific duties and responsibilities:
Model CCP’s desired practices in knowledge management, communication, and use of technology
Cultivate donors connections and seek new opportunities for CCP’s growth
This position has no assigned supervisory duties, but may assist in guiding/mentoring Program Coordinator and Program Specialist staff.
Assist in orienting and training all new staff members using standard CCP training
Provide technical assistance to field offices and programs, both in-country and from Baltimore
Write/facilitate strategies, workplans, assessments, and evaluations
Develop strategies and innovative approaches to document new knowledge and program learning from country program experience.
Analyze program data to identify learning opportunities and areas for further focus
Document program impact through case studies, “impact briefs”, blogs and other reports
Copyedit, proofread, and review content related to reproductive health and family planning, along with related topics including HIV/AIDS, malaria, tuberculosis, maternal and child health, mHealth, and public health.
Oversee and/or participate in all areas of project and proposal development as appropriate
Experience working on USAID health programs is desired
Identify knowledge sharing and learning approaches to strengthen quality and capacity at individual, organizational and systems levels.
Develop print, video and web-based learning and knowledge exchange tools
Participate in at least one Community of Practice.
Update portions of CCP website that contain information on programs you backstop as needed, at least quarterly
Submit materials for inclusion on the CCP internal knowledge management system. Identify materials on that system that are out-of-date
Write up and share minutes of all non-confidential formal meetings using CCP standard procedure
Maintain frequent, open, ongoing communication with field offices
Coordinate the various Baltimore-based functions needed for efficient operation of field programs
Act as point-of-contact for field-based staff
Respond to requests for information, documents or assistance promptly
Assist the field in developing contracts and facilitate contracts processing in Baltimore
Seek technical input on materials, strategies, workplans, and budgets as needed
Coordinate regular management reviews for all supported activities
Ensure that all Hopkins One administrative functions for the programs are accomplished
Track CCLs, contract payments, contract renewals, payments, and other administrative documents
Monitor field budgets and 1) ensure that Baltimore costs do not overrun (including salary allocations) and/or 2) inform supervisor that Baltimore costs are in danger of overruning.
Provide field with updates on changes to policy, procedure, best practices, funding, staffing, or any other relevant issues as they arise
Support programs with administrative actions as needed
Format, edit, and produce documents and presentations as needed
External Relations and Outreach
Develop professional networks as appropriate to your job, to include colleagues from other public, private, and non-profit organizations and share contact points with CCP’s proposal development teams.
Proactively explore and identify proposal development and business expansion opportunities.
Communicate new business opportunities and contacts to supervisors and leadership.
Participate on proposal development as needed.
Ability to read, analyze, and interpret the most complex documents.
Ability to respond effectively to the most sensitive inquiries and complaints.
Ability to write speeches and articles using original or innovative techniques or style.
Ability to make effective and persuasive speeches and presentation on controversial or complex topics to top management, public groups, and/or board of directors.
Demonstrated research, writing, editing, and proofreading skills.
French language skills required (reading, writing and speaking).
Ability to calculate figures and amounts such as discounts, interest, commission, proportions and percentages.
Ability to work with and understand foreign currency exchanges, as needed.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
To perform this job successfully, an individual should have basic computer skills. Internet and email software; Spreadsheet software and Word Processing software.
Other Skills and Abilities
Critical thinking and intellectual problem solving skills.
Demonstrated experience in Health Communication / Public Health.
Ability to manage difficult and complex issues with diplomacy and tact while holding steadfast to principles.
Ability to resolve immediate short term issues with a broader understanding of their impact on long term considerations.
Ability to exercise independent judgment.
Ability to negotiate.
Ability to communicate effectively, both orally and written.
Ability to foster a cooperative work environment and develop positive and effective working relationships.
Demonstrated skills in working effectively with a team, setting appropriate goals and attaining positive results.
Demonstrated collaborative style that can be applicable to staff at all organizational levels.
Ability to handle extreme pressure while working in a fast paced environment.
Demonstrated ability to exercise confidentiality, professionalism, and diplomacy.
Excellent people skills with the ability to show empathy and maintain a sense of authority.
Ability to ensure adherence to applicable Federal rules and regulations and local in-country laws.
Master’s degree (M.A., MHS, MPH) and four years related experience required. Additional relevant experience and/or training may substitute for some education. Must have experience working internationally/abroad. French language skills required.
The successful candidate(s) for this position will be subject to a pre-employment background check.
If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office at email@example.com. For TTY users, call via Maryland Relay or dial 711.
The following additional provisions may apply depending on which campus you will work. Your recruiter will advise accordingly.
During the Influenza ("the flu") season, as a condition of employment, The Johns Hopkins Institutions require all employees who provide ongoing services to patients or work in patient care or clinical care areas to have an annual influenza vaccination or possess an approved medical or religious exception. Failure to meet this requirement may result in termination of employment.
The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.
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