Classified Title: Admissions Manager Role/Level/Range: ACRP/04/MD Starting Salary Range: $50,956 - $70,095 Employee group: Full Time Schedule: M-F, 8:30am - 5:00pm Employee subgroup: Salaried Exmpt Location: 01-MD:Homewood Campus Department name: 10001473-EP Personnel Personnel area: Whiting School of Engineering
The Admissions Manager provides leadership and management for the admissions function of Engineering for Professionals (EP), the part-time, graduate division of the JHU Whiting School of Engineering. The manager is a key member of the strategic enrollment management team and directly responsible for setting and achieving projected admissions goals each semester.
Specific duties & responsibilities:
50% Graduate Admissions
Oversees the processing and evaluation of over 3,500 applications for master’s degree, graduate certificate, and non-degree programs annually.
Manages EP graduate student admissions and enrollment external presence (e.g., policies, website content, and publications) in collaboration with academic departments.
Manages the CRM application system (with assistance from the Homewood Office of Graduate Admissions), application-SIS interface, and similar systems within the office.
Aids academic programs in meeting their application and enrollment goals.
Contributes to online and on-site information sessions for all EP graduate programs to drive projected enrollment.
Works with Export Control to review international applications to determine their US eligibility for education.
Provides excellent customer service for applicants and programs.
30% Performance Management
Conducts annual reviews of staff performance and drives personal improvement.
Provides ongoing constructive feedback and motivation for higher collaboration and performance.
Prioritizes and directs work efforts.
Reviews prospective employee applications, conducts interviews, and makes recommendations for hire.
Promotes a model and culture of exceptional customer service.
Serves as a mentor and positive role model for staff.
15% Information Technology
Implements technology initiatives that improve yield numbers and admissions and enrollment processes (e.g., online application and enrollment services, databases, and file sharing).
Participates in graduate information systems planning, project management, service excellence, and system update and implementation coordination with other EP departments, other JHU schools, Mt. Washington (central IT), and Slate, Salesforce, and other software systems.
5% Other Duties as Assigned
Minimum qualifications (mandatory):
Bachelor’s degree in business, marketing, communication, education management, or other related fields.
Five years of progressively responsible admissions, recruiting, or enrollment experience, including supervisory/management responsibility.
Additional education may substitute for required experience, to the extent permitted by the JHU equivalency formula.
JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience.
Master’s degree is preferred.
Experience with graduate professional programs preferred.
Special knowledge, skills, and abilities:
Proven success in recruitment of diverse students in a higher education environment.
In-depth knowledge of mainframe student information systems and technical expertise with application and CRM systems, Access, Excel, PowerPoint, Word, Outlook, and Internet end-user applications.
The successful candidate(s) for this position will be subject to a pre-employment background check.
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Johns Hopkins University remains committed to its founding principle, that education for all students should be grounded in exploration and discovery. Hopkins students are challenged not just to learn but also to advance learning itself. Critical thinking, problem solving, creativity, and entrepreneurship are all encouraged and nourished in this unique educational environment. After more than 130 years, Johns Hopkins remains a world leader in both teaching and research. Faculty members and their research colleagues at the university's Applied Physics Laboratory have each year since 1979 won Johns Hopkins more federal research and development funding than any other university. The university has nine academic divisions and campuses throughout the Baltimore-Washington area. The Krieger School of Arts and Sciences, the Whiting School of Engineering, the School of Education and the Carey Business School are based at the Homewood campus in northern Baltimore. The schools of Medicine, Public Health, and Nursing share a campus in east Baltimore with The Johns Hopkins Hospital. The Peabody Institute, a leading professional school of music, is located on Mount Vernon Place in downtown Bal...timore. The Paul H. Nitze School of Advanced International Studies is located in Washington's Dupont Circle area.