Summary: The Sr. Development Coordinator will report to the Sr. Director of Development, Johns Hopkins Department of Neurology. The incumbent will provide support to the Sr. Director of Development, three Sr. Associate Directors of Development, two Associate Directors of Development and one Assistant Director of Development to ensure successful prospect identification, fundraising strategies and gift management procedures. The number of sophisticated donors, the fast pace of the office, and complexity of many prospects require a high level of independent thinking, attention to detail, flexibility, advanced computer skills, and excellent interpersonal communication. The incumbent must successfully manage high expectations, multiple demands, numerous sources of feedback and respond quickly to changing details.
Fundraising & Relationship Management:
Develop and maintain an expert knowledge of Aladin database as well as a thorough understanding of constituent management, relationship management and development research policies and protocols.
Maintain Aladin database to track fundraising and stewardship actions. Perform research request submissions, prospect management action entries, and coordinate biographical and other updates with Development Business Services.
Work closely with the Senior Director of Development and Department of Neurology and Packard Center gift officers to identify prospective donors, set goals and develop and submit annual divisional fundraising work plans.
Oversee pledge and cash projections, managing pledge collection process.
Create and update personalized fundraising progress reports which detail fundraising progress, gift flow projections, faculty engagement and work plan progress. Prepare scheduled and ad hoc reports for gift officers and faculty regarding faculty engagement, referrals and follow up.
Design and implement procedures for major gift prospect identification; execute prospect management and new prospect (lead) distribution with neurology gift officers.
Work with gift officers to gather and interpret information and data in preparation for donor meetings, events, presentations and proposals.
Stay current with all policy and procedures involving patient data by meeting with peers, serving on committees and reading publications.
Prepare biannual fundraising reports to two department boards: the Robert Packard Center for ALS Research and Johns Hopkins Project RESTORE; closely monitor volunteer activity and all giving by Board members. Gather and incorporate information from multiple sources to produce reports that include: giving participation numbers; numbers of gifts in various categories; types of gifts; endowed gift tracking.
Use ALADIN data and reports to develop predictive models based on known wealth and philanthropy indicators. Build and maintain balanced portfolios for major gift officers. Analyze composition of portfolios across department gift officers to ensure strength of portfolios; make recommendations for
changes. Manage assignment of newly identified prospects and track contacts.
Lead and set agenda for regular prospect strategy meetings, provide updates on work plan progress and distribute new prospects to build pipeline.
Serve as a member of Relationship Management Liaison Group (RMLG); participate in RM and/or research committees as appropriate. Meet on a regular basis with members of the Development Research, Office of Relationship
Management and the Central FJHM teams to communicate best practices and help shape policy.
Regularly review balances for accounts supporting named professorships, fellowships, and research to ensure that funds are being used appropriately.
Manage process of endowment creation. Prepare and submit yearly Endowment Reviews and provide gift officers with up-to-date endowment information, including current market values, income payout, and projections.
Serve as the “face” of the Neurology Development team, serving as a liaison with donors, leadership, faculty, and staff. Responsible for solving problems of significance, answering questions from various constituents, providing guidance, and disseminating information to large audiences. Identify important initiatives, goals, objectives beyond day to day operational knowledge and administrative tasks/activities.
Manage gift processing procedures and supervise data specialist/gift processor to ensure that gift processing and acknowledgments are handled in compliance with JHU standards.
Oversee gift agreement process, working with appropriate authorized signers for review and approval. Independently develop and manage complex development related administrative projects and tools.
Serve as a liaison to the Fund for Johns Hopkins Medicine and Neurology Finance teams; provide development and finance related administrative expertise to others in office, particularly development and administrative coordinators.
Serve as primary liaison to Development Research and Development Business Services.
Communicate effectively with academic leaders, trustees, volunteer leadership, donors, patients, guests, faculty, department chairmen, and administrators.
Triage telephone calls, mail, faxes, electronic and voice mail in an efficient and organized manner. Exercise independent judgment in resolution of administrative problems. Demonstrate high level of proficiency with word processing and spreadsheet software such as Word, Power Point, Excel, and the Internet.
Produce reports (financial and/or fundraising) as required, utilizing Excel, Access, Word, and/or Aladin. Must use independent initiative in using computer programs in an interactive and efficient manner to insure accuracy and efficient use of time and technology. Advise the development staff on best way to communicate with various offices, utilizing a sophisticated level of understanding and knowledge of the University and internal relationships.
Perform additional duties as assigned.
High School Diploma/GED required. Five (5) years related experience required. Additional education may substitute for required experience, to the extent permitted by the JHU equivalency formula. Bachelor’s degree preferred.
Able to work independently, manage projects and determine priorities, and to maintain a degree of professionalism and confidentiality.
Possesses excellent interpersonal skills and enjoys team work.
Possesses exceptional organizational skills and ability to successfully manage multiple projects simultaneously.
Possesses strong computer literacy skills (required) and the ability to learn new software.
Excellent writing, editorial and verbal communication skills.
Able to work in a dynamic, fast-paced environment.
Strong knowledge of Johns Hopkins Medicine and/or development operations preferred.
Must be able to lift up to 50 lbs as needed
Must be able to sit for extended periods of time
Must be able to stand for one to three hours for events
Must be able to walk stairs
In order for Development and Alumni Relations to achieve excellence and an inclusive work environment, while advancing Johns Hopkins' fundraising and alumni relations, we must value, respect, welcome and recognize each individual's uniqueness.
The successful candidate(s) for this position will be subject to a pre-employment background check.
If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office at email@example.com. For TTY users, call via Maryland Relay or dial 711.
The following additional provisions may apply depending on which campus you will work. Your recruiter will advise accordingly.
During the Influenza ("the flu") season, as a condition of employment, The Johns Hopkins Institutions require all employees who provide ongoing services to patients or work in patient care or clinical care areas to have an annual influenza vaccination or possess an approved medical or religious exception. Failure to meet this requirement may result in termination of employment.
The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.
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