Working title: Development Coordinator Role/Level/Range: ATO/2/OE Starting salary range: $35,173-$48,360 Employee group: Full-Time Schedule: M-F 40hr Employee subgroup: Non-Exempt Department name: Donor Relations and Stewardship
Position Type (New/Direct Replacement/Restructured Replacement): Direct Replacement
Summary of Responsibilities:
The Donor Relations and Stewardship team works collaboratively with colleagues across medicine and the institution to build stronger donor relations, acknowledgment, and recognition processes, allowing staff to focus on cultivation, fundraising, and ensuring donors and alumni remain connected to Johns Hopkins. We operate as a central service to the Fund for Johns Hopkins Medicine (FJHM) in regard to acknowledgments, donor/alumni relations, building recognition, building tours, and other needs as warranted.
Assists with the acknowledgment process for Johns Hopkins leadership, including the President of the University, the Dean of the School of Medicine, and the President of the Hospital.
Runs and analyzes daily gift and pledge reports and completes follow-up with the appropriate development offices in order to obtain requested information.
Coordinates and prepares the production, drafting, and mailing of acknowledgments from leadership, following-up on the status of these, as appropriate.
Recommends improvements in acknowledgment policy to the Senior Coordinator and Associate Director of the Donor Relations and Stewardship department.
Scan, save, and mail out the Dean of the School of Medicine acknowledgment letters and file letters and backup for President of the University and the President of the Hospital.
Enter actions into Relationship Management and maintain all donor relations files and databases including: access and hard copy files.
Assists the senior coordinator in acknowledgment training/information sessions, including training new Donor Relations and Stewardship staff.
Work with the Senior Coordinator to write leadership acknowledgment templates to be used at the beginning of every fiscal year.
Attends RMLG meetings each month and shares information with the rest of the team.
Continue to update and manage the building recognition database.
Answer questions regarding current building signage and location for colleagues.
Submit tickets to facilities for signage needs throughout the hospital
Updates the Donor Relations and Stewardship GALAXY website.
Performs creative stewardship tasks for FJHM departments including, but not limited to, photobooks and impact reports.
Coordinate ordering, invoicing, and communication related to cultivation item program with both external vendors and internal departments.
Coordinates with mail houses for production and distribution of print collateral.
Utilizes the Adobe Suite systems to create print collateral for the Stewardship team, including, but not limited to, Live the Mission event, save the dates, invitations, and brochures.
Utilizes computers for word processing, mail merging, maintaining lists, updating database records, and producing varied reports.
Understands the University's donor database, known as ALADIN, and its various modules, especially Relationship Management.
Solves problems in a timely and customer-service oriented manner for issues directed to Donor Relations and Stewardship by e-mail, telephone, or mail from other FJHM staff and from donors, prospects, and faculty. Exercises good judgment, maintains good relationships, and communicates effectively with these groups.
Orders supplies for Department of Donor Relations and Stewardship utilizing SAP.
Processes Donor Relations and Stewardship reimbursements, expenses, and invoices through SAP in a timely manner.
Schedules meetings for the department and prepares agendas.
Manages catering logistics when necessary.
Answers the main telephone line for the Donor Relations and Stewardship department.
Assists the Donor Relations and Stewardship staff as necessary.
Performs other duties including, but not limited to, photocopying, mailing, and training as necessary.
Bachelor's degree preferred, High School diploma or GED required plus 2-3 years of relevant work experience.
Excellent administrative skills, as well as superior planning, communication, and follow-through abilities.
Strong attention to detail.
Must possess excellent verbal, interpersonal, and written communication skills.
Perform will under pressure and within time constraints with a high degree of accuracy and diplomacy.
Must possess excellent word-processing and database management skills; significant PC experience with a thorough working knowledge of Windows, Word, Excel, Access, Powerpoint, the internet, and the ability to learn new software. SAP knowledge preferred.
Basic knowledge of the Adobe Suite systems.
Ability to use email marketing systems such as Constant Contact preferred.
Knowledge of content management systems such as Site Executive.
Ability to multi-task and prioritize in a well-organized manner.
Self-initiated/proactive problem solver.
Ability to work independently and as part of a team.
Ability to sit for eight (8) hours straight and to stand for various time lengths.
The successful candidate(s) for this position will be subject to a pre-employment background check.
If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office at email@example.com. For TTY users, call via Maryland Relay or dial 711.
The following additional provisions may apply depending on which campus you will work. Your recruiter will advise accordingly.
During the Influenza ("the flu") season, as a condition of employment, The Johns Hopkins Institutions require all employees who provide ongoing services to patients or work in patient care or clinical care areas to have an annual influenza vaccination or possess an approved medical or religious exception. Failure to meet this requirement may result in termination of employment.
The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.
Equal Opportunity Employer Note: Job Postings are updated daily and remain online until filled.
Johns Hopkins University remains committed to its founding principle, that education for all students should be grounded in exploration and discovery. Hopkins students are challenged not just to learn but also to advance learning itself. Critical thinking, problem solving, creativity, and entrepreneurship are all encouraged and nourished in this unique educational environment. After more than 130 years, Johns Hopkins remains a world leader in both teaching and research. Faculty members and their research colleagues at the university's Applied Physics Laboratory have each year since 1979 won Johns Hopkins more federal research and development funding than any other university. The university has nine academic divisions and campuses throughout the Baltimore-Washington area. The Krieger School of Arts and Sciences, the Whiting School of Engineering, the School of Education and the Carey Business School are based at the Homewood campus in northern Baltimore. The schools of Medicine, Public Health, and Nursing share a campus in east Baltimore with The Johns Hopkins Hospital. The Peabody Institute, a leading professional school of music, is located on Mount Vernon Place in downtown Bal...timore. The Paul H. Nitze School of Advanced International Studies is located in Washington's Dupont Circle area.