Summary: The Sr. Program Officer II oversees technical, programmatic, and administrative aspects of one or more large-scale programs and leads the development and implementation of programs independently. The Senior Program Officer II will mentor staff and oversee teams. S/he also travels internationally to lead short-term technical assistance (STTA) in areas of their expertise, and will oversee STTA trips of junior staff. S/he will lead technical work and center-wide initiatives independently. S/he will lead proposal development and strategic partnership development. S/he will lead and oversee high-level strategy design and implementation and proposal development.
This position will work closely with the Center’s leadership team to identify, analyze, recommend and execute digital technology priorities based on an articulated vision. The SPO II works as the primary digital technology expert within the Center to optimize the performance of online and digital activities. The position requires innovative thinking and a willingness to explore new areas of technology for the Center, as well as a willingness to proactively contribute to staff learning and development around new technologies, software and hardware. The SPO II will work to ensure staff throughout the Center are enabled to make data-driven decisions and will ensure project delivery quality and deliver strategic outcomes with efficiency. This position will work closely with all units in the Center.
Performance is measured in each of the areas below (program management, people management, technical work, and professional and organizational growth) with five criteria:
Quantity of Work
Quality of Work
Initiative, Problem Solving & Innovation
Interaction with Others
Performance of staff who supervise other staff will also be measured in:
Utilization and Allocation of Resources
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Lead, oversee or act as technical expert for large-scale projects and or country programs independently. May include:
Envision, design and initiate new program activities according to a larger program goal
Produce and edit documents, work plans, reports, and presentations
Lead budget development and resource allocation
Oversee staffing, roles, and level of effort to meet program goals
Facilitate effective communication and collaboration between program, finance, and administrative staff to ensure team functioning to meet program goals
Facilitate and model frequent, open, ongoing communication with program team members in all locations (offsite, in headquarters, and internationally)
Lead engagement with internal and external partners
Ensure adherence to JHU, CCP and donor rules, regulations and policies
Lead process of using data to inform strategies, work plans, and program direction
Put in place tools, processes, structures to ensure excellence in programs, products, and deliverables to meet program goals
Manage contracts and relationships with data, analytics and technology vendors, and serve as a liaison to other organizations that work closely with on technology-related issues
Interact regularly with staff and external partners to develop web-based communications and provide guidance on online instructional design projects
Identify potential opportunities and partners to leverage technology in support of CCP’s Mission and internal operations
Provide input on resource needs with regard to ongoing technology initiatives and/or new business opportunities
Support integration of new technology based initiatives into CCP’s ongoing work as appropriate
Design and manage effective team structure to meet program goals
Supervise, coach, and mentor staff independently
Orient and train new staff members
Conduct regular (at least quarterly) check ins and annual performance reviews with all supervisees
Identify and recommend appropriate professional development opportunities for supervisees
Ensure effective coaching, mentoring, and supervision of all staff on your team
Provide coaching and mentoring to promote continued growth and improvement among supervisees and other staff
Oversee and ensure the quality of work produced by staff or team. Develop processes, tools, and routines that ensure the quality of work.
Model CCP’s desired practices in knowledge management, communication, use of technology and supervision
This position may not have official supervisory duties; s/he will engage in coaching and mentoring of staff.
Operate with compliance to all JHU supervisory policy.
Oversee high level strategy design and implementation independently.
Lead and build staff capacity in digital platforms, including digital strategies, toolkits and communication materials.
Generate and envision new activities, ideas, frameworks, and strategies that further high-level goals
Use, develop, and model tools, processes, best-practices and colleague review to ensure all products and documents are of the highest quality possible
Provide information to others about the quality of work. This includes raising concerns about errors, omissions, and poor quality products to the staff member responsible for that work, and requesting revision of work that is not high quality.
In collaboration with research and evaluation division, strategically plan how the best way to generate digital based analytics
Serve as the Center’s point person for designing new technology based digital initiatives and supporting the Center and its programs efficiently and effectively
Lead a portfolio of data visualization and analytics work and support other data visualization projects within the Center, ensuring data clearly tells a story in a compelling and strategic way. This includes implementation of open source software for real-time monitoring and evaluation as well as using other analytics tools (e.g. Power BI, other web-based platforms) in visualization projects
Under Breakthrough ACTION, lead development and refinement of technology processes to support next iteration Health Compass and Springboard. Provide ongoing technology oversight for platforms
Assist with digital support of communications, KM and Monitoring platforms such as PULSE as appropriate, including supervision of staff
Lead on development of specific technology solutions as needed, such as needed by The Challenge Initiative, data visualization, and other as appropriate
Supervise/oversee STTA of junior staff independently
Lead in-country STTA, including trainings, workshops, and program support, independently
Demonstrate technical expertise in relevant technical areas (i.e digital strategy.) and build capacity in others
Demonstrate high level technical communication, including writing reports, creating and giving presentations, and facilitating trainings or group discussions
Ensure excellence in programs, products, and deliverables to meet program goals
Professional and Organizational Growth
Initiate and lead center-wide initiatives, independently
May include brown bags, communities of practice, etc.
Lead proposal development (technical, budget, coordination) independently
Lead strategic partnership development independently
Contribute to global technical knowledge
Represent JHU and CCP at relevant external meetings and events
May include delivering technical presentations, networking, relationship building, and initiate and follow through with opportunities for collaboration
Professionally engage and collaborate with other programs across the Center
Recognize and address factors that might strategically impact a program or the Center, and lead implementation of solutions
Proactively seek opportunities to expand leadership and management skills
Complete at least two JHU training courses related to job duties per year. For supervisors, this should include completing CCP HR’s recommended core courses in the JHU Supervisory Training Program within two years of taking on official supervisory duties
Request or initiate quarterly check-in meetings with supervisor to assess performance, strengths and areas for improvement in your current position, and establish professional goals
Identify opportunities for bringing new skills into the Center, including attending JHU courses and seminars, conferences, other external trainings etc.
Masters degree (M.A., MHS, MPH) and six years related experience required. Additional relevant experience and/or training may substitute for some education.
International experience, foreign language and leadership in technical area and management expertise desired.
Classified Title: Sr. Program Officer II
Salary: Commensurate with Experience
Work Hours/Schedule: Monday-Friday/8:30-5p/37.5 hrs
Department: Center for Communication Programs
Location: 111 Market Place (310 Candler)
Personnel Area: Bloomberg School of Public Health
The successful candidate(s) for this position will be subject to a pre-employment background check.
If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office at email@example.com. For TTY users, call via Maryland Relay or dial 711.
The following additional provisions may apply depending on which campus you will work. Your recruiter will advise accordingly.
During the Influenza ("the flu") season, as a condition of employment, The Johns Hopkins Institutions require all employees who provide ongoing services to patients or work in patient care or clinical care areas to have an annual influenza vaccination or possess an approved medical or religious exception. Failure to meet this requirement may result in termination of employment.
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