The Assistant Director position serves as a recruiter of full-time domestic and international students for the AACSB accredited, Johns Hopkins Carey Business School. Carey offers a full-time MBA (known as the Global MBA), and numerous other related Master of Science programs in the following areas: Finance, Enterprise Risk Management, Health Care, Marketing, Information Systems, and Real Estate and Infrastructure. Recruitment activities include conducting in-person and online information sessions, directing open house programs and guiding prospective students from inquiry through application and into the deposit and registration phase of enrollment.The position works as a part of the Admissions Office team and collaborates with Academic Programs, Financial Aid, Student Services, and Career Development to coordinate school-wide recruitment activities. This position requires professionalism, strong communication skills, a team-oriented approach, and a solid understanding of prospect management in a fast-paced higher education sales environment.Some evening and weekend is required. The assistant director must be willing and able to travel domestically as well as internationally if needed.
Knowledge and Skill:
Excellent sales ability; must be able to recruit in highly competitive market
Requires a high degree of professionalism.
Knowledge of higher education student recruitment events, especially at the graduate level.
Knowledge of emerging technologies to support admissions and student recruitment.
Exceptional public speaking, verbal, and written communication skills; with the ability to communicate professionally and effectively at all organizational levels, and with diverse ethnic, cultural, and socio-economic constituents.
Strong customer service skills.
Ability to work collaboratively and build solid working relationships with the admissions team, faculty, staff, administration, and outside corporate partners.
Proven ability to assess priorities, with the ability to respond quickly to changing needs and to balance competing responsibilities.
Must understand how data is used to manage the prospect funnel from inquiry through enrolled student
Strong organizational, administrative and problem-solving skills.
Strong attention to details.
Ability to work independently, both on- and off-site.
Ability to travel domestically.
Evening and/or weekend work required.
Education, Experience, Licensure, Certification:
Bachelor's degree from a regionally accredited college or university required
One year of related experience required.
Additional education may substitute for required experience, to the extent permitted by the JHU equivalency formula.
Demonstrated track record in meeting sales goals in an educational or other related environment.
Master's degree from a regionally accredited college or university strongly preferred.
3-5 years of related experience in higher education student recruitment and admissions preferred.
Previous experience with Hobsons, SalesForce, Slate or other student application and CRM platforms preferred.
Graduate business school experience preferred.
Internal and External Contacts:
Internal:Prospective domestic and international students; corporate partners – Exchange information.
External:Administration, Faculty, Staff, Students – Exchange information; resolve issues.
Essential Duties & Responsibilities:
Provide program and degree requirement information to prospective applicants through E-mailing, telephone conversations, individual meetings, and recruiting events.
Develop and implement a recruitment events plan for --and participate in -- both outside-sponsored and JHU-specific recruiting events.
Recruit applicants from diverse backgrounds via open houses, college fairs, information sessions, individual consulting sessions, telephone inquiries, on-line chat/open houses and other developing technologies.
Assist prospects with application and financial aid process.
Assist with the development and implementation of e-recruitment programs that ensure successful attraction, recruitment and retention of high caliber domestic and international students.
Assist with the development and implementation of yield events.
Work collaboratively with the Admissions team, faculty, staff, and administration in addressing outreach and recruitment issues and opportunities.
Provide data and reports in support of evaluating recruitment strategies.
Work with Office of Marketing and other School entities in the marketing/recruitment of Carey program areas, as necessary.
Interview student applicants, review applicant files, and recommend acceptance or denial based upon admissions criteria
Johns Hopkins University remains committed to its founding principle, that education for all students should be grounded in exploration and discovery. Hopkins students are challenged not just to learn but also to advance learning itself. Critical thinking, problem solving, creativity, and entrepreneurship are all encouraged and nourished in this unique educational environment. After more than 130... years, Johns Hopkins remains a world leader in both teaching and research. Faculty members and their research colleagues at the university's Applied Physics Laboratory have each year since 1979 won Johns Hopkins more federal research and development funding than any other university. The university has nine academic divisions and campuses throughout the Baltimore-Washington area. The Krieger School of Arts and Sciences, the Whiting School of Engineering, the School of Education and the Carey Business School are based at the Homewood campus in northern Baltimore. The schools of Medicine, Public Health, and Nursing share a campus in east Baltimore with The Johns Hopkins Hospital. The Peabody Institute, a leading professional school of music, is located on Mount Vernon Place in downtown Baltimore. The Paul H. Nitze School of Advanced International Studies is located in Washington's Dupont Circle area.