Acts as the Box Office Manager for @ 2 performances a week during the months of September through May. Must be able to handle all functions in the Box Office and provide assistance to the front of the house as needed. Excellent customer service and problem solving skills required.
Note: This position is not benefits eligible
Primary Duties and Responsibilities:
Act as Box Office Manager for approximately 2 performances a week during the months of September through May.
Open Box Office (punctual arrival required) 1.5 to 2 hours before performance.
Formulate and write House Manager/usher notes prior to arrival of Front of House crew.
Set up signage outside Box Office
Ensure that House Manager and Ushering staff arrive, are assigned duties, and proceed to the hall in a timely fashion. Aid House Manager in enforcing dress and conduct code with student ushers.
Supervise Box Office window staff, assist with ticket sales and reserved tickets.
Resolve problems with public
Learn ticket and credit card software
Reconcile Box Office receipt accounts after each performance
Minimum qualifications (mandatory):
High school diploma/GED required. Bachelor's degree in the arts (preferably Classical Music) strongly preferred.
2 years of experience in an arts organization box office or related experience required.
2-3 years of experience as an usher for an arts organization; Familiarity with performance/audience etiquette preferred.
Must be highly responsible and dependable
Supervise student employees;
Use the electronic ticketing system;
Ability to work evenings and weekends
Ability to work efficiently and calmly under pressure
Ability to solve conflicts
Ability to take action and make decisions quickly
JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.
The successful candidate(s) for this position will be subject to a pre-employment background check.
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Johns Hopkins University remains committed to its founding principle, that education for all students should be grounded in exploration and discovery. Hopkins students are challenged not just to learn but also to advance learning itself. Critical thinking, problem solving, creativity, and entrepreneurship are all encouraged and nourished in this unique educational environment. After more than 130... years, Johns Hopkins remains a world leader in both teaching and research. Faculty members and their research colleagues at the university's Applied Physics Laboratory have each year since 1979 won Johns Hopkins more federal research and development funding than any other university. The university has nine academic divisions and campuses throughout the Baltimore-Washington area. The Krieger School of Arts and Sciences, the Whiting School of Engineering, the School of Education and the Carey Business School are based at the Homewood campus in northern Baltimore. The schools of Medicine, Public Health, and Nursing share a campus in east Baltimore with The Johns Hopkins Hospital. The Peabody Institute, a leading professional school of music, is located on Mount Vernon Place in downtown Baltimore. The Paul H. Nitze School of Advanced International Studies is located in Washington's Dupont Circle area.