The Johns Hopkins School of Education, Center for Technology in Education (CTE) is seeking a Communications Specialist to report to and support the Marketing and Communications Manager at CTE.
Essential Duties and Responsibilities:
Write social, web and newsletter content, based on independent research, assignment, and/or interviews, aligned with brand and style guidelines, that clearly communicates message and call-to-action, for a variety of audiences.
Develop and/or follow organizational style guides, tone and be grammatically/stylistically correct, and deadline conscious.
Independently conduct copy-editing reivews for communications and marketing team to ensure all communications follow organizational style guide, tone and are in line with audience needs.
Attend a variety of events, trainings, meetings and gatherings to provide media coverage for the various communication platforms within the Center for Technology in Education.
Independently solicit competitive bids for marketing materials and media buys, and manage contract preparation for review and approval by leadership.
Support, including develop and implement, general event logistics associated with various marketing efforts.
Help as needed at community events related to project marketing, including occasional evening/weekend coverage.
Other marketing/communications projects as assigned.
Web and Online Support
Respond to customer service inquiries through various web platforms in a timely manner in line with the processes and protocols for a given project, passing appropriate messages up to leadership when required.
Create and post web content to various platforms, independently and/or in line with a communications broad plan.
Curate new content through monitoring external communication platforms for relevant material that can be shared through various CTE channels, including website, social media and email marketing.
Assess and determine solutions/actions to general user concerns/error, including helping to reset a password, updating web links, etc.
Mange the relationship with various contract companies who provide web development and support to the various projects.
Bachelor's degree in communications, marketing or journalism with two years of related experience required.
Special Knowledge, Skills, and Abilities:
Ability to independently identify story opportunities and complete necessary steps per the organization's editorial protocol. This includes but is not limited to interviewing, note-taking, writing, capturing/curating imagery, and following the organizations editorial process for review/feedback.
Experience in creating content for a variety of platforms including web, print and social media.
Experience managing website in-box requests for more information, with the ability to respond to or escalate inquiries/concerns as needed.
Familiarity with WordPress.
Must possess excellent project management skills, written communication and organizational skills
Must be a self-starter with the ability to semi-independently set goals that are in line with overall communications and marketing team goals.
Creative, team-player that can function independently within the parameters of defined plans, is flexible and can manage shifting priorities and competing deadlines.
Experience in both PC and MAC environments.
Preferred proficiency in the Adobe Creative Software.
Experience in education and/or non-profits preferred. Four or more years of experience preferred.
Johns Hopkins University remains committed to its founding principle, that education for all students should be grounded in exploration and discovery. Hopkins students are challenged not just to learn but also to advance learning itself. Critical thinking, problem solving, creativity, and entrepreneurship are all encouraged and nourished in this unique educational environment. After more than 130... years, Johns Hopkins remains a world leader in both teaching and research. Faculty members and their research colleagues at the university's Applied Physics Laboratory have each year since 1979 won Johns Hopkins more federal research and development funding than any other university. The university has nine academic divisions and campuses throughout the Baltimore-Washington area. The Krieger School of Arts and Sciences, the Whiting School of Engineering, the School of Education and the Carey Business School are based at the Homewood campus in northern Baltimore. The schools of Medicine, Public Health, and Nursing share a campus in east Baltimore with The Johns Hopkins Hospital. The Peabody Institute, a leading professional school of music, is located on Mount Vernon Place in downtown Baltimore. The Paul H. Nitze School of Advanced International Studies is located in Washington's Dupont Circle area.